About The Position

At VitalCaring, we believe every moment matters—especially in hospice. Our team members transform lives and foster hope through genuine caring, and we’re looking for a compassionate, driven Regional Administrator to join us in leading hospice operations across a defined geographic area. If you are a servant leader who thrives in supporting teams, elevating quality outcomes, and ensuring patients and families experience exceptional end-of-life care, this is your opportunity to make a profound impact. Join VitalCaring – Where Your Passion Changes Lives! Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members. Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. As a Hospice Regional Administrator, you will shape the operational, clinical, and cultural success of our hospice branches. You’ll partner closely with the Regional Director of Operations to guide branch leaders, improve performance, and strengthen the patient and family experience through our core values: Trustworthy, Capable, Compassionate, Proactive, and Called. This position is ideal for someone who enjoys hands-on leadership, meaningful field engagement, and the ability to influence care delivery across multiple locations. In this role, you will provide strategic and operational leadership to hospice branches, ensuring teams are equipped, supported, and aligned with VitalCaring standards. Key responsibilities include:

Requirements

  • RN preferred; if clinical, must hold active licensure in the assigned state.
  • Minimum of 2 years of hospice or home health leadership experience; Branch Administrator experience strongly preferred.
  • Strong people leadership, communication, and coaching skills.
  • Solid understanding of hospice regulations, standards of practice, and agency operations.
  • Ability to review performance data, identify trends, and drive improvement.
  • A heart for hospice and a calling to serve patients, families, and care teams.

Responsibilities

  • Support day-to-day operations for hospice agencies within your region.
  • Ensure staffing, scheduling, and workload balance support both compliance and exceptional patient care.
  • Coach and mentor Branch Administrators and Directors to build strong, high-performing teams.
  • Maintain survey readiness and lead teams through survey preparation, participation, and post-survey follow-up plans of correction.
  • Monitor quality indicators, escalate concerns, and support corrective action initiatives.
  • Ensure clinical practices follow evidence-based standards and hospice regulatory requirements.
  • Monitor KPIs and partner with leaders to ensure branches meet or exceed company expectations.
  • Support financial stewardship through budget review and cost-effective decision-making.
  • Help create an environment that prioritizes patient dignity, comfort, and family support.
  • Work closely with clinical leaders to review care coordination, visit frequency, case management effectiveness, and documentation timeliness.
  • Complete required workflow and leadership tasks in the EMR and provide Administrator coverage when needed.
  • Travel routinely to branch sites to engage with teams, assess needs, and guide performance.

Benefits

  • Medical, Dental & Vision
  • Pharmacy Benefits
  • Virtual & Mental Health Support
  • Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
  • Supplemental Health & Life Insurance
  • 401(k) with Company Match
  • Employee Referral Program
  • Prepaid Legal Plans
  • Identity Theft Protection
  • Paid Time Off
  • Pet Insurance
  • Tuition & Continuing Education Reimbursement
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