Hospice Patient Services Coordinator (32978)

The Care Team Home Health & Hospice • Farmington Hills, MI

6d

About The Position

Patient Services Coordinator (PSC)
Be the operational hub that keeps hospice visits coordinated, teams aligned, and patient care moving without delays.
The Patient Services Coordinator supports hospice operations by coordinating visit scheduling and ensuring clear, timely communication between clinical staff and leadership to support consistent patient care delivery.
What We Offer
• Key operational role supporting hospice patient care
• Collaborative team environment
• Mission-driven hospice organization

Requirements

• Two years home care, hospice, scheduling, intake, discharge planning, or case management experience preferred.
• Microsoft computer skill set required, experience with The Care Teams software and applications preferred.
• Must be computer literate and ability to maintain simple records in English.
• Excellent oral, written and analytical skills.
• Should be a skilled organizer able to manage office files and logbooks.
• Must possess light clerical skills and have a polite telephone manner.

Responsibilities

• Assign evaluation, admission, and routine visits
• Process rescheduled, missed, and reassigned visits
• Run and review scheduling and visit reports
• Verify visit documentation and clinical notes
• Ensure unscheduled visits are addressed in a timely manner
• Document scheduling activity and visit coordination accurately and timely in the EMR HCHB (Homecare Homebase)

Benefits

• Medical, dental, and vision coverage
• 401(k) with employer match at 100 percent on the first 3% and 50 percent on the next 2%
• Health Savings Account eligibility with employer contribution up to $500 for individual coverage and $1,000 for two-person or family coverage
• Company-paid Life and AD&D
• Voluntary disability, accident, critical illness, and hospital indemnity options
• Employee Assistance Program, WillPrep, and travel assistance resources
• Tuition reimbursement
• Paid time off and paid holidays
• Mileage reimbursement per company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed