Hospice Liaison

American Addiction Centers•Rome, GA

1d•$38 - $56

About The Position

Collaborates and builds relationships of mutual respect with physicians, nurses, social workers, care managers and community partners through communication and education to facilitate smooth patient transitions. Regularly attends huddles, capture meetings, discharge rounds and outcome facilitation team meetings and acts as a resource regarding services that can be provided in the home. Communicates and collaborates with physicians, social workers and care managers on complex cases to ensure care needs can be met in the home setting. Upon referral, contacts patient to educate on agency service lines ensuring plan of care meets hospice eligibility and regulatory compliance. Collects and records medical, social, reimbursement information from hospital and post acute setting to initiate Advocate Aurora Health at Home services for hospice, infusion, enteral, pediatric, DME and RT services. Educates the patient, as well as, hospital and post acute providers, regarding patient financial coverage and responsibility for ordered services, and if available, provides the information prior to facility discharge. May follow Advocate Aurora Health at Home hospice patients readmitted to the hospital or post acute setting to evaluate the need for continued services. Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his/her age specific needs, and to provide the care needed as described in the department’s policies and procedures. Age-specific information is developed further in the departmental job standards. May participate in precepting new hire training and orientation. May be responsible for the admission to hospice services, including obtaining history/physical, implementing a care plan, managing signs and symptoms of terminal diagnosis to promote comfort at end of life Collaborates with Advocate Aurora Health at Home business development team and product line director to achieve admission growth and increase market share.

Requirements

Registered Nurse - A valid driver’s license issued by the Division of Motor Vehicles.
Graduate from an accredited school of nursing, BSN preferred
Typically requires 2 years of clinical nursing experience with discharge planning and/or care management.
Strong verbal and written communication skills.
Can speak clearly and hear to interact in person, telephonically or virtually with both internal and external customers.
Excellent organizational and critical thinking skills.
Proficient knowledge of or ability to learn hospice regulations and reimbursement structure: Medicare, Medicaid and Commercial Payers
Strong technical ability.
Able to think critically and assess the patient clinical condition to assist in the development of the post acute plan of care.
May participate in training patient/family in use of equipment (ex. Enteral, infusion pumps)
Familiarity with Epic preferred.
May participate in processing referrals for hospice program.
May include on call, weekend and holiday rotation
Skilled in providing a positive patient experience, service recovery, and conflict resolution to promote collaboration among healthcare team mates, patient, and caregivers.
Responsible for the admission of patients and the coordination of care as needed
Ability to travel and flexibility with hours and days to meet patient needs
Ability to work two weekends per months as needed - minimum one weekend per month
Ability to lift up to 35 pounds without assistance.

Nice To Haves

Hospice experience preferred
BSN preferred
Familiarity with Epic preferred.

Responsibilities

Collaborates and builds relationships of mutual respect with physicians, nurses, social workers, care managers and community partners through communication and education to facilitate smooth patient transitions.
Regularly attends huddles, capture meetings, discharge rounds and outcome facilitation team meetings and acts as a resource regarding services that can be provided in the home.
Communicates and collaborates with physicians, social workers and care managers on complex cases to ensure care needs can be met in the home setting.
Upon referral, contacts patient to educate on agency service lines ensuring plan of care meets hospice eligibility and regulatory compliance.
Collects and records medical, social, reimbursement information from hospital and post acute setting to initiate Advocate Aurora Health at Home services for hospice, infusion, enteral, pediatric, DME and RT services.
Educates the patient, as well as, hospital and post acute providers, regarding patient financial coverage and responsibility for ordered services, and if available, provides the information prior to facility discharge.
May follow Advocate Aurora Health at Home hospice patients readmitted to the hospital or post acute setting to evaluate the need for continued services.
Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
May participate in precepting new hire training and orientation.
May be responsible for the admission to hospice services, including obtaining history/physical, implementing a care plan, managing signs and symptoms of terminal diagnosis to promote comfort at end of life
Collaborates with Advocate Aurora Health at Home business development team and product line director to achieve admission growth and increase market share.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program