Hospice Liaison

St. Luke's University Health Network•Bethlehem, PA

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Hospice Liaison will represent all programs of the Visiting Nurse Association of St. Luke’s Hospital & Health Network to build and enhance relationships with referral sources and facilitate processing of home health/hospice referrals. The Hospital Liaison will develop a keen understanding of the needs of our referral sources as they relate to their interaction with the VNA and collaborate with other VNA Home Health departments to assure that the referral sources’ needs are met and that the patient progresses seamlessly along the continuum of care. He/she will work cooperatively with the Home Health/Hospice Team to identify, plan and pursue growth opportunities.

Requirements

Bachelor’s degree or certification in a health-related field required.
RN License Required.
Minimum of 3 years of successful, generalized community health nursing, one year with liaison responsibilities in a similar setting preferred.
Must possess initiative, good problem-solving skills, and negotiating abilities.
Must have a general familiarity of Microsoft Office and Outlook software.

Responsibilities

Facilitates processing of home health/hospice referrals and continuity of patient care by acting as the VNA representative at local health care facilities.
Communicates with Intake Department and Clinical Managers re: availability of resources referral capacity.
Acts as a resource to hospital staff and the community regarding home care and hospice.
Validates referral information.
Facilitates development of the initial plan of care with physicians, and communicates and coordinates within the VNA as well as with other community resources and vendors involved to assure continuity and appropriateness of all services.
Validates Third party coverage to assure appropriate financial database; obtains prior authorization for visits on an exception basis.
Develops and in-depth understanding of the needs and preferences of each referral source and the associated opportunities for the VNA to satisfy their needs.
Plans and presents educational forums to hospital staff, medical community and community at large as requested but a minimum of 2/month.
Participates in on-call per agency policy.
Participates in department initiatives in Marketing all VNA programs to the Network and community.
Maintain current knowledge of home health/hospice regulations, industry trends and reimbursement issues.
Assists in development of marketing literature.
Creatively communicate St. Luke’s home health/hospice mission to all constituencies through personal interaction and public forum.
Uses own transportation to provide services: Must have and maintain valid PA or NJ Driver’s License; Must have and maintain a good driving record accepted by the Network insurance carrier; Must have and maintain motor vehicle insurance with the minimum requirements established by PA or NJ; Must obey and adhere to all motor vehicle regulations and laws while operating vehicle; Must perform routine maintenance on vehicle.