Hospice Journey Counselor

Graham Healthcare Group•Saginaw, MI

21h•Hybrid

About The Position

Graham Healthcare Group is hiring a Hospice Journey Counselor to join their dynamic team. The Hospice Journey Counselor will provide information, education, and support to patients, families, and caregivers regarding end-of-life planning and care. They will assist them in the transition to Hospice care when the patient is both eligible and appropriate for Hospice services. This position will be in the Saginaw, MI territory. As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, their solutions have been successfully integrated across the healthcare continuum. The companies that comprise Graham Healthcare Group, a subsidiary of Graham Holdings Company (NYSE: GHC), include Residential Home Health and Hospice, Residential Healthcare Group, Allegheny Health Network-Healthcare @ Home, and Mary Free Bed at Home. Each company offers industry-leading care coordination, healthcare solutions, and clinical expertise with leading patient outcomes and satisfaction. Graham Healthcare Group is deeply committed to radically changing the home care model by putting patients and their families at the top of the paradigm, while enhancing the quality and consistency of healthcare in the most convenient and cost-effective setting possible: at home.

Requirements

High school diploma/GED

Nice To Haves

Prior home healthcare or relative work experience in the healthcare industry preferred
Understanding of the hospice philosophy preferred

Responsibilities

Manage Journey patient census and referrals for the assigned area from the Journey candidate list, the Journey Administrative Assistant, Customer Service, Clinicians, and other sources
Review all assigned patient charts to determine eligibility and appropriateness for the Hospice benefit and prepare for conversations with the patient, family, and/or caregivers
Make initial phone calls to all new Journey referrals to schedule home visits, as well as follow-up calls to maintain contact with the patient and assess patient decline
Conduct patient visits for building a relationship with the patient and/or family, and in-depth discussion of the hospice benefit when appropriate
Maintain Journey patient charts, documenting all Journey visits and contacts in Journey Visit/Phone call notes or as Coordination notes when applicable
Build relationships with and maintain effective communication with Clinicians to ensure effective collaboration for addressing patient needs
Ensure that Journey charts are created and maintained for each Journey patient
Meet and exceed if possible, expectations for weekly patient visits, weekly patient phone calls, and monthly transitions to hospice care
Assist clinicians in a more accurate understanding of the philosophy, goals, eligibility, and benefits of Hospice care
Assist the Hospice and/or Home Health team in efficient transitions to Hospice in whatever capacity may be needed, whether in extra visits, calls, paperwork, or any other task

Benefits

Compensation: $19.00 - $21.00, plus bonuses and mileage reimbursement.
Medical Benefits: Health, Vision, & Dental
Retirement: 401K & Pension w/ 4% Employer Contribution
PTO: 15 Days
Competitive Pay: With opportunity for advancement
Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
Generous PTO Packages.
Retirement: Save for your future with our company offered 401k plan and pension.
Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.