About The Position

The Intake Coordinator is responsible for managing all aspects of the patient/client intake process including assisting the members of the intake/admissions team, establishing and maintaining positive relationships with customers. Assures compliance of physician orders, pre-authorizations and patient/client visits. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Requirements

  • High School diploma or equivalent
  • Minimum two years’ experience in administrative position in healthcare setting
  • Knowledge of medical terminology.
  • Knowledge of insurance reimbursement process.
  • Effective data entry, problem-solving, human relations and oral/written communication
  • Demonstrates good communications, flexibility and cooperation in performing job duties.
  • Possess a valid driver’s license and insurance in accordance with state and/or organization requirements.
  • Basic computer skills and knowledge of office technology.

Responsibilities

  • Directs all daily patient/client referral and intake operations
  • Maintains comprehensive working knowledge of community resources
  • Gathers and tracks referral sources
  • Assists in identifying opportunities for additional/improved services and methods
  • Audits and monitors documentation for accuracy and completion
  • Consistently represents Signature Healthcare at Home with integrity and professionalism to all internal and external customers
  • Adheres to HIPAA regulations per Company policy and Federal regulation
  • Performs other duties and activities as delegated by the Administrator/Clinical Manager.
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