Compassus-posted 3 months ago
$57 - $89/Yr
Full-time • Mid Level
Spokane, WA
5,001-10,000 employees
Nursing and Residential Care Facilities

The Hospice Director of Clinical Services - Floating is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Director of Clinical Services - Floating will provide Hospice Director of Clinical Services functions intermittently in assigned programs. S/he travels extensively as they will be working in different locations as needed. The Hospice Director of Clinical Services - Floating directs and manages the interdisciplinary team (IDT) in meeting the needs of the hospice patient and family in a manner consistent with the guidelines and policies of Compassus. S/he communicates patient information to the business office and promotes a positive working relationship with the family, physician, and other agencies. May serve as program's alternate and/or Administrator, responsible for carrying out administrative and management functions and oversight in the absence of the Hospice Area Executive of Clinical Operations.

  • Floats to regional programs based on need, and at the direction of the Hospice Regional Executive of Clinical Operations, providing Hospice Director of Clinical Services functions.
  • Available remotely to regional programs via virtual assistance.
  • Mentors, coaches, and educates Hospice Director of Clinical Services team members, Hospice Director of Clinical Services new hires, and assists in Hospice Director of Clinical Services absences in regional programs.
  • Travel coordinated with the Hospice Regional Executive of Clinical Operations based on regional and program need.
  • Directly supervise up to 20 team members, temporarily as needed.
  • Reads and incorporates into practice the requirements of the Hospice Conditions of Participation for Medicare, applicable accreditation standards, and state or other rules and regulations as applicable to the program.
  • Oversees the consultative process between the Medical Director and the members of the Interdisciplinary Team (IDT).
  • Attends/Leads Interdisciplinary Team (IDT) meetings, ensuring patient care needs are identified and discussed.
  • Participates in the development and update of patient care policies and emergency procedures.
  • Ensures hospice services are available 24/7.
  • Follows state regulatory requirements for supervision of nursing services.
  • Manages all members of the IDT including aspects of scheduling, productivity, mentoring, pay practices, time keeping, performance reviews, and team member support.
  • Models desired behaviors including timeliness, punctuality, attendance, collaboration, open communication, and equitable treatment.
  • Documents in the patient's clinical record when required.
  • Actively collaborates regarding QAPI activities and provides feedback and input into Performance Improvement.
  • Participates in performance improvement programs.
  • Analyzes and reports on quality metrics including Hospice Item Set, CAHPS, and symptom management outcomes.
  • Establishes departmental goals consistent with corporate goals and objectives.
  • Supervises patient and family care as specified by the plan of care.
  • Models and facilitates communication between team members including medical records, business office, intake, clinical team, and leadership.
  • Participates in care delivery for patients as needed including conducting admissions, recertification visits, routine visits, and discharge visits.
  • Manages the care for a caseload of patients if needed to support ebb and flow of census changes.
  • Participates in after-hours shifts as needed including primary and back-up on-call.
  • Serves as the administrator on call when scheduled.
  • Directs responsibility for the management of pharmacy, medical supplies, durable medical equipment, mileage, and labor for the program to meet budget expectations.
  • Ensures maximum utilization of resources.
  • Performs other duties as assigned.
  • Associate or Bachelor's degree in Nursing required.
  • Minimum of three (3) years in healthcare required, preferably in a nursing facility, home health or hospice setting.
  • Experience in leadership or management strongly preferred.
  • Experience with Electronic Medical Record systems a strong plus.
  • Certification in Hospice and Palliative Nursing a plus but not required.
  • Medical
  • Dental
  • Vision
  • 401k
  • Flexible time off
  • Tuition reimbursement
  • Wellness programs
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