The Hospice Director of Clinical and Operations Solutions is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Director of Clinical and Operations Solutions is a multidisciplinary professional with flexible skill sets who can perform effectively as an executive director, clinical director, or member of the EMR deployment and support team. Primarily, the Hospice Director of Clinical and Operations Solutions is part of a unit of subject matter experts in the organizational EMR system and participates in the development of training materials, deployment of system implementation/conversion, and provision of direct training and support for new users at the individual and program level. This role will work to improve operational efficiency and compliance while providing education and support to both new and existing locations on all aspects of Compassus processes, polices and applicable clinical software in a professional, clear, and concise way. The integration activity may require both onsite and remote support based on need. Remote Assignments are occasional and delegated by Supervisor. S/he is also engaged as a member of the corporate team at the regional level to perform interim roles based on program-level needs which may include leadership, operational performance management, clinical direction and leadership, and program gap analysis or problem-solving.