Hospice Community Educator/Marketer

Alternate Solutions Health Network•Muncie, IN

About The Position

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. Hospice Community Educator/Marketer Schedule: Monday - Friday 8:00am - 4:30pm Agency: Redcrest Hospice, LLC - Muncie, IN SUMMARY: The Community Educator (CE) informs those in the health care field about the Company and the services we provide. The CE professionally represents the Company to attain and maintain accounts throughout the community. May attend discharge/multidisciplinary rounds in acute care, ambulatory and or other settings within the health system to share expertise and to assist the patient in transition of care from one setting to the next within the health system. The CE complies with company policies and follows all legal rules and regulations.

Requirements

Bachelor’s degree in business, marketing, or related field or 4 years of healthcare sales experience, preferably in homecare or hospice
A high degree of creativity, and a proven sales track record
Ability to create positive impressions and communicate with a variety of people
Maintain effective communication with patients, families, physicians and co-workers
Presents self in a highly professional manner
Ability to make appropriate judgments
Ability to identify a situation and handle it with the best possible solution
Ability to work as a team member
Ability to take initiative, attain targets and meet deadlines

Responsibilities

Educate those in the healthcare field regarding the Company services; i.e.: physician’s offices, long-term care facilities, rehabs and hospitals
Develop and maintain relationships with all healthcare professionals in the surrounding communities
Create awareness in the community of the need and benefits of home healthcare services
Network and attend business organizations on behalf of the Company
Develop and organize educational programs for the community and healthcare workers
Maintain existing accounts
Educate clients and prepare them for services
Coordinate new referral admission process to ease transition by working closely with the Company internal staff
Follow-up with referrals to assess how service is going through phone calls, letters and visits
Prepare weekly marketing reports for supervisor
Prepare monthly expense reports
Set weekly, monthly and yearly goals in obtaining new accounts, referrals and customers
Attends in-service trainings and mandatory agency meetings
Maintains a professional appearance as a representative of the company
Attend on-going educational seminars to keep updated on new trends in Medicare, Medicaid, Home Healthcare policies, etc.