Hospice Clinical Resource Nurse - Weekend

Granite VNA, Inc. • Concord, NH

27d

About The Position

At Granite VNA, New Hampshire’s largest home health and hospice provider, we believe in helping patients and their families navigate end-of-life care with dignity, comfort and grace. The care we provide is personal and meaningful. Join our mission-driven team and deliver high-quality nursing care in the heart of New Hampshire. We are seeking a compassionate and highly skilled Hospice Clinical Resource Nurse to join our dedicated, caring and collaborative team serving communities throughout New Hampshire. In this pivotal role, you will provide expert clinical support and guidance and to ensure exceptional quality of care for our hospice patients and their families. If you are a nursing professional who values meaningful connections, interdisciplinary collaboration, and the opportunity to make a profound impact during life’s most vulnerable moments, we invite you to explore this rewarding opportunity with us. Apply today and bring your care to where it matters most – home. The Hospice Clinical Resource Nurse is responsible for providing support to hospice patients through telephone triage and is responsible for prioritizing patient care needs by assessing, managing and evaluating new or worsening symptoms. This role also collaborates with and supports other teams whose work requires information obtained through the triage process. The Hospice Clinical Resource Nurse works collaboratively with home care and hospice leadership and clinical teams.

Requirements

• Graduate of an accredited school of Nursing, accompanied by current New Hampshire nursing license, or compact state license through the Nurse Licensure Compact (NLC)
• Registered Nurse with one to two years of hospice experience
• One to two years of telephone triage experience

Responsibilities

• Clinically triages phone calls from patients/families/caregiver by providing skilled and palliative care assessment, symptom management, problem solving and instruction.
• Assists with the coordination of home visits as appropriate for patients who call the Agency seeking guidance.
• Clinically coordinates the scheduling of complex IV, Medication Reconciliation and Wounds Care referrals.
• Provides guidance including pain management and symptom control; conducts assessments and evaluations and provides education and support care to patients and caregivers in collaboration with the nurse case manager.
• Coordination of patient care with the physician office and enters orders as indicated. Communicates outcome with clinical team.
• Receives and contacts by phone/fax/email any patient physician (designee) as indicated by the change in the patient’s condition, treatment and/or status.
• Accepts and completes all necessary documentation related to accepting medications and/or Durable Medical Equipment for Hospice patients.
• Completes comprehensive documentation about the calls received/initiated in the patient’s medical record using the SBAR guide.
• Assists daily with clinical triage of community and facility nursing and therapy visits and admissions for both home care and hospice programs.
• Supports scheduling with determining priority of assigning open visits.
• Assists with chart review and monitoring of Quality Improvement and Patient Safety activities as requested.
• Reviews orders that impact the patient’s plan of care and makes appropriate changes.
• Acts as a resource to the Home Care and Hospice Teams.
• Demonstrates flexibility in the role by accepting other duties as assigned for which qualified.

Benefits

• A supportive leadership team who leads with compassion and integrity
• Autonomy and purpose
• Collaboration with a team full of dedicated, knowledgeable and supportive professionals
• Competitive pay, mileage reimbursement and generous benefits
• Ongoing professional development and opportunities for career growth
• At Granite VNA, we care for our team the same way we care for our patients—by creating a safe, respectful, and supportive environment. That’s why we offer AVADE Training for field staff and Armed Intruder Training for team members in other roles.
• Clothing stipend for Granite VNA–embroidered apparel so you can proudly represent our organization in the community.
• We invest in tools that let you do what you do best. Our clinicians have access to secure AI technology that helps cut documentation time, giving you more space to focus on connection, compassion, and delivering exceptional patient care.
• Oh, and did we mention lakeside sunsets and fresh air?

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees