Hospice Care Coordinator

Trinity Health

About The Position

Hospice Care Coordinator role with MercyOne Home Care/Hospice Hospice Care Coordinator Location: Des Moines Position Purpose: The Hospice Care Coordinator plays a crucial role in facilitating referrals to hospice and post-acute home care services from the acute care setting. This position also involves educating healthcare staff, including physicians, on the services available from hospice. In addition, the Hospice Care Coordinator may participate in business development efforts related to expanding services or launching new programs. Key Responsibilities: Regulatory Compliance: Maintain a thorough knowledge of Federal, State, and local laws, coverage requirements, as well as organizational policies, including the Integrity Program and Code of Ethics. Ensure compliance and demonstrate honest, ethical behavior in all duties. Referral Management: Maintain daily communication with case managers, discharge planners, and hospital units to facilitate patient referrals for hospice or home care services, ensuring a timely and efficient follow-up process. Interdepartmental Collaboration: Work closely with healthcare team members to provide information on hospice and homecare services, answer questions, and assist with patient discharge planning from acute care settings. Minimum Qualifications: Education: Bachelor’s degree or equivalent level of experience required. Licensure: Graduate of an approved clinical education program and current clinical license in the state of employment is preferred. Experience: Minimum of two (2) years' experience in an acute care setting, customer service, sales/marketing role, or relevant experience. Other Requirements: Must possess a current Driver’s License and have reliable transportation to and from work sites. Position Highlights and Benefits: Day One Benefits: Medical, dental, and vision insurance. Disability Coverage: Short and long-term disability insurance. Retirement Savings: 403b with matching contributions. Paid Time Off: Generous PTO package plus 7 paid holidays. Mileage Reimbursement: Coverage for travel between work sites. Professional Development: Comprehensive orientation and training. Tuition Reimbursement: Up to $5,250 annually for continued education. This role offers a dynamic opportunity to support patients and healthcare teams, ensuring smooth transitions to hospice or homecare while expanding the organization's presence in the community. Apply today! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

Bachelor’s degree or equivalent level of experience required.
Graduate of an approved clinical education program and current clinical license in the state of employment is preferred.
Minimum of two (2) years' experience in an acute care setting, customer service, sales/marketing role, or relevant experience.
Must possess a current Driver’s License and have reliable transportation to and from work sites.

Responsibilities

Maintain a thorough knowledge of Federal, State, and local laws, coverage requirements, as well as organizational policies, including the Integrity Program and Code of Ethics.
Ensure compliance and demonstrate honest, ethical behavior in all duties.
Maintain daily communication with case managers, discharge planners, and hospital units to facilitate patient referrals for hospice or home care services, ensuring a timely and efficient follow-up process.
Work closely with healthcare team members to provide information on hospice and homecare services, answer questions, and assist with patient discharge planning from acute care settings.