Hospice Care Consultant

Apreva Hospice • San Diego, CA

296d • $35 - $40

About The Position

We are seeking passionate and dedicated Hospice Counselors to join our team. This role is ideal for individuals with a Master's or Bachelor's degree in Social Work, a Licensed Vocational Nurse (LVN) background, or Chaplain experience. As a Hospice Counselor, you will play a critical role in providing emotional and practical support to patients and their families during an important time in their lives. Your responsibilities will include building meaningful, supportive relationships with patients and referral sources, addressing patient inquiries, and explaining key details about hospice services. You will also assist in obtaining necessary consents and help families understand their benefits. We take pride in our talented team members and are confident that you will find both purpose and fulfillment in this impactful role.

Requirements

• Master's degree in Social Work, Bachelor's degree in Social Work, Licensed Vocational Nurse or Chaplain
• One year experience in health care marketing, preferably in hospice care
• Ability to deal tactfully with customers and the community
• Knowledge of corporate business management, governmental regulations, and Joint Commission standards
• Demonstration of good communication and public relations skills
• Demonstration of autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities

Responsibilities

• Establishes and maintains positive working relationships with current and potential referral and payer sources
• Builds and monitors community, customer, and patient perceptions
• Introduces and completes Explanation of Benefits with patients and/or patient families
• Ensures consents are completed in accordance with appropriate guidelines and regulatory government agencies
• Maintains comprehensive working knowledge of service markets including government agencies, major payer groups, key referral sources and competitor market positioning
• Maintains comprehensive working knowledge in the field of marketing and sharing information with appropriate organization personnel
• Participates in the development of the individualized plan of care
• Counsels patient and family/caregivers and/or connecting to appropriate team resources as needed for stress and other coping mechanisms
• Occasional on-call responsibility as appropriate for discipline
• Ensures compliance with all state and federal legal and regulatory requirements
• Additional responsibilities as assigned

Benefits

• Medical and dental benefits
• Short- and long-term disability
• Life insurance
• Paid time off
• 401(k) program
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Vendor discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Master's degree