Hospice Business Office Manager – WA

Envision HospiceTacoma, WA
9d$33 - $38Onsite

About The Position

At Envision Hospice, we believe patient care is about honoring life - every moment, every story, every individual. Serving communities across Washington, our team of dedicated professionals provides comfort, dignity, and compassionate support to patients and families during one of life’s most meaningful journeys. We are seeking a hands-on, organized Business Office Manager to oversee daily administrative operations across our Tacoma and Port Orchard locations. This role ensures efficient office workflows, supports clinical and administrative teams, assists with sales support and community outreach, and maintains a compliant, positive, and high-performing office environment.

Requirements

  • Previous office leadership experience in healthcare, hospice, or home health preferred
  • Strong organizational, leadership, and communication skills
  • Experience with EMR systems, scheduling software, and office management tools
  • Knowledge of hospice regulations and compliance standards preferred
  • Ability to multitask, problem-solve, and maintain high attention to detail
  • Ability to work onsite Monday–Friday

Nice To Haves

  • Knowledge of hospice regulations and compliance standards preferred
  • Previous office leadership experience in healthcare, hospice, or home health preferred

Responsibilities

  • Supervise Team Assistants (TAs) and oversee daily office operations
  • Manage workflows, staffing schedules, and resources across two office locations
  • Support HR with hiring, onboarding, and staff coordination
  • Collaborate with clinical teams to support patient intake, referrals, and care operations
  • Maintain accurate documentation, reporting, and regulatory compliance
  • Oversee contract management, medical record requests, and license & certification renewals
  • Partner with leadership on process improvements and quality initiatives
  • Support the sales team and assist with community outreach efforts

Benefits

  • Medical, dental, vision, and Pet Insurance with HSA options
  • Supplemental and Life Insurance
  • Paid time off (PTO) accrual equivalent to 3 weeks per year
  • 6 paid holidays
  • 401(k) with company match
  • Competitive compensation $33.00 - $37.50 hourly
  • Mileage reimbursement
  • Company-branded scrubs provided
  • Monthly employee celebrations recognizing achievements and milestones
  • Fostered culture built on open communication, teamwork, and continual learning, where every team member feels supported and valued
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