Hospice Aide Scheduling Coordinator

Ennoble Care • Hackettstown, NJ

4d

About The Position

The Hospice Aide Scheduling Coordinator's job is to ensure that a medical facility is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a scheduling coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.

Requirements

• Extremely organized
• Communication skills
• Computer proficient
• Work well under pressure
• Be dependable
• Display teamwork

Responsibilities

• Schedules patient appointments in strict adherence to physician schedule/area
• Prioritize urgent appointment task and schedule them accordingly
• Keeps abreast of CHHA's overall routine schedule & contacts them w/ messages.
• Assures that all messages are completed & distributed appropriately.
• Keep record of provider time off and informs the necessary team members.
• Rescheduling patient appointments as needed
• Review and/or update patient insurance information.
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills and telephone etiquette.
• Reaches out to referring source for patients expressing difficulty with scheduling.
• Updates account information at the point of scheduling (EMR, referral portal, etc.)
• Maintain provider daily appointment quota
• Places calls to the patients for the providers when needed
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Weekly reports

Benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed