Hospice Admissions Coordinator and Scheduler

Vna Of The Treasure Coast • Vero Beach, FL

215d

About The Position

The VNA provides compassionate, innovative care of the highest quality, setting the standard for patients and caregivers needing private care, home health, hospice, and community health services. Together, we provide the highest quality patient care. Come join our team of passionate and skilled professionals! By choosing to work for the VNA, you would be working with an agency that has been voted ‘Best Place to Work' for 7 years in Indian River County because of the benefits we offer our associates.

Requirements

• High School diploma or GED equivalent, previous recent healthcare experience required.
• Associate's degree (A.A.) or equivalent from two-year college or technical school preferred.
• Customer service focus with pleasant phone manner, self directed, highly organized, calm, focused, mature professional required.
• Prior hospice, home care, long term care or hospital experience preferred.

Responsibilities

• Coordination of the admission process to include processing referrals in HCHB, identification and contact of next of kin, scheduling visits and assigning admission staff as well as facilitation and acquisition of consents when necessary.
• Coordination of staffing for Continuous Home Care, contacting agencies for shift coverage, processing and verifying coverage for billing, and maintaining CHC records.
• Responsible for hospice contract maintenance. Insures contracts are current and obtains necessary certifications as needed.
• Preparation of one time supplier contracts, and hospice patient travel contracts.
• Organization and maintenance of Special Needs/Emergency Preparedness roster. Provides updated information to EMS.
• Ensure applications and HCHB shelter status are accurate.
• As part of clinical support, responds to outside calls from patients/families, contracted providers and staff, transferring to the appropriate resources as indicated.
• Prepares department purchase orders for approval, entering information into Web purchasing.
• Organization of department meetings. Schedules meetings, assigns room resources, facilitates catering, notifies staff and takes minutes.
• Transcription of hospice meeting minutes as needed.
• Maintains the on call schedule.
• Prepares and disseminates the daily and weekend report assuring that it is up to date and accurate.
• Provide secretarial support for the hospice home team and Vice-President.
• Acts as back up and vacation coverage for scheduler.
• Coordinates special projects as needed.
• Prepares reports on efficiency, Length of Stay, Census, Discharges and Non-Admits.

Benefits

• Competitive pay
• Flexible schedules available for some positions
• Accrue up to 18 paid days off in your first year
• 6 observed holidays
• Up to 90% coverage of health insurance costs
• Onsite, no-cost wellness clinic staffed by a VNA ARNP
• Tuition reimbursement
• Free CEU credits
• Several local and national discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED