Honda Client Experience Manager

CLAWSON HONDA OF FRESNO • Fresno, CA

293d • $16

About The Position

As an ambassador to the Company, the Client Experience Manager-previously known as a sales facilitator, will be professional, approachable, honest, and have strong in-person presentational skills. The Sales facilitator must maintain current knowledge and training of the dealership’s vehicles and models. The individual must be self-motivated, have a strong work ethic, and be driven by success. CEM's will take customers on test drives, and be accountable for ensuring all proper paperwork and documentation is complete and accurate to keep compliant with federal, state, and local laws. Candidates will be handling finances and working alongside the finance managers to ensure the customer understands and is comfortable with the process. Punjabi/Spanish speaking candidates preferred.

Requirements

• Automotive experience is a bonus.
• Possess a valid driver's license alongside an insurable driving record.
• Ability to create relationships resulting in returning a customer base.
• Effective interpersonal communication skills.
• Knowledgeable in using computer programs such as Microsoft Office: E-mail, Excel, and Word, VIN Solutions or another CRM Application.
• Ability to work independently and be self-motivated.
• Desire to work in a commission, performance-based environment.
• Possess or have the ability to acquire a sales license.

Nice To Haves

• Punjabi speaking candidates preferred.
• Spanish speaking candidates preferred.

Responsibilities

• Act as an ambassador to the Company.
• Maintain current knowledge and training of the dealership’s vehicles and models.
• Take customers on test drives.
• Ensure all proper paperwork and documentation is complete and accurate.
• Handle finances and work alongside finance managers.
• Ensure customers understand and are comfortable with the finance process.

Benefits

• Medical, Dental, and Vision Plans
• Paid Holidays
• Start accruing Paid Time off (PTO) from day 1!
• Long-Term Disability.
• Employer Paid Life Insurance.
• Automatic enrollment in 401(k) Retirement Plan.
• Vehicle, Service, and Part Discounts

What This Job Offers