Homeowners Claim Specialist (Florida Desk)
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About The Position
The Auto Club Group is seeking prospective Claim Specialist who can work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims. In this position, you will have the opportunity to handle claims responsibilities including reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system. You will complete complex coverage analysis, ensure all possible policyholder benefits are identified, create additional sub-claims if needed, and conduct thorough reviews of damages to determine the applicability of state law and other factors related to the claim. You will evaluate the financial value of the loss, approve payments for the appropriate parties, and refer claims to other company units when necessary. Employees assigned to Homeowner/CAT claim unit will handle claims generally valued between $5,000 and $25,000 (for the inside desk role) and up to $100,000 (for field role). This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership.
