Homeowner Property Subrogation Processing Specialist - Coppell, TX

Allstate • Coppell, TX

3d • $17 - $25 • Onsite

About The Position

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This role processes non-complex, non-technical claim related activities within established quality, productivity and process standards on specific losses as directed by management or a claim adjuster. The individual handles a single line of claims or a combination of claims from different segments. The individual is also expected to deliver compassionate service that is fast, fair, and easy, to ensure customer retention.

Nice To Haves

• 1+ year(s) of related experience and/or inventory management experience.
• Strong attention to detail and organizational skills.
• Basic knowledge of claims processing or insurance industry is a plus.
• Proficient in data entry and comfortable using claims or document management systems.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Excellent communication and teamwork skills.

Responsibilities

• Responsible for s torage and maintenance of evidence required to pursue subrogation.
• Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties.
• Generates and sends appropriate forms to insured/claimant for completion.
• Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards.
• Makes and maintains a connection with the customer by understanding and meeting their needs.
• Receives, screens and routes incoming telephone calls and other electronic correspondence.
• Retrieves, prints, faxes, or mails supporting documentation to vendors or others as directed.
• Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.).
• Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees