Homegoods Retail Merchandise Associate

TJX • Southlake, TX

441d • $24,960 - $26,000

About The Position

The position at HomeGoods involves delivering a highly satisfying customer experience while maintaining a clean and organized store environment. Employees are expected to engage with customers, adhere to operational standards, and support a positive store culture. The role may require cross-training in various store areas to meet business needs and includes responsibilities related to merchandising, customer transactions, and store maintenance.

Requirements

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Maintain a clean and organized store environment.
• Adhere to all operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed.
• Model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to customers according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor.
• Participate in safety awareness and maintain a safe environment.

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those who meet service or hours requirements
• Medical/dental/vision insurance
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 251-500 employees