Homecare Staffing Coordinator (Albany, NY / Hybrid)

FreedomCare • Albany, NY

1d • $20 - $24 • Hybrid

About The Position

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Staffing Coordinator for our FreedomCare LHCSA team . This is a hybrid position that requires a daily commute to one of FreedomCare's offices located in Albany, NY 3 times per week. Department & Position Overview: The LHCSA Home Health Aide Recruiter plays a crucial role in recruitment and identifying Home Health Aides to join our LHCSA team. The Recruiter focuses on identifying and working with candidates who currently hold a certification as a Home Health Aide. The Recruiter is dedicated to the LHCSA team and understands this unique business unit of FreedomCare and the importance to our patient that we have a strong team of certified Home Health Aides to support our patients in their homes with their licensed home health needs.

Requirements

• Strongly prefer 2+ years’ experience recruiting in healthcare or related high-volume industry; Minimum 1 year required
• Must have advanced proficiency in attention to detail and organizational skills are necessary
• Must possess a strong sense of integrity and a commitment to process, compliance and documentation
• Must be able to quickly adapt to change and be able to work in a fast-paced environment
• Must be able to manage multiple priorities, be able to work under time-pressure
• Must be savvy with multiple computer systems, and have ability to learn and operate scheduling and training software systems
• Must be comfortable navigating basic technology and computer programs like Salesforce and DocuSign while speaking on the phone and/or multitasking while maintaining excellent records

Nice To Haves

• Preference given to those with home health care experience, or who have managed / organized home health care services for a loved one
• Prior experience using CRM systems such as Salesforce and platforms like DocuSign, Medflyt, Zoom, Teams and Outlook
• High energy, well spoken, and excellent interpersonal skills
• Bilingual (English/Spanish) preferred

Responsibilities

• Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview
• Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements)
• Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met
• Submit candidates for fingerprinting, track results, and follow up on clearance status
• Use the Home Health Aide Registry to confirm certification status and prior HHA employment history
• Coordinate all onboarding steps: Generate offer letters and send required onboarding paperwork Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer)
• Schedule and conduct new hire orientation sessions
• Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards
• Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS)
• Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics
• Ensure a welcoming and positive experience for caregivers by greeting them warmly, clearly explaining processes, addressing questions with professionalism, and providing guidance and reassurance.
• Maintain a clean, organized, and well-stocked office and waiting area, including swag and other necessary materials.
• Support and process any in-person paperwork or onboarding requirements and facilitate the pickup of relevant supplies such as PPE or scrubs.
• Create and update signage, policies, and other operational tools, and report any issues to partner departments while tracking task completion.

Benefits

• We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
• This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed