Homecare Referral Coordinator

Korean Women's Association•Tacoma, WA

2d•$22 - $24•Onsite

About The Position

Join (KWA) Korean Women's Association as a Full-Time Homecare Referral Coordinator in Lakewood, WA, and become a vital part of a team dedicated to effective case management. Apply www.kwacares.org/careers In this onsite position, you will be at the forefront of referral management, leveraging your experience in screening & assessment to improve conversion rates and customer service. Collaborating with others in a flexible and professional environment, you will utilize WellSky and CRM tools to enhance reporting & analytics. With a pay range of $22.00-$24.00 per hour, this role offers competitive compensation for those who are skilled in administrative support and have a passion for making a difference. Exciting opportunities await you in this engaging, relaxed workplace. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, Paid Training, Medical/Vision/Dental/Life Insurance, Paid time off, 11 Paid Holidays, and 401 (k) after 1 year. Take this chance to advance your career and make a meaningful impact in the lives of those you serve. Korean Women's Association: Who We Are KWA Home Care is non profit multicultural social service agency, providing multi-cultural, multi-lingual human services through education, socialization, advocacy, and support. Serving communities since 1972. Your role as a Homecare Referral Coordinator As a Homecare Referral Coordinator at the Korean Women's Association, you will play a crucial role in the centralized intake, tracking, and follow-up of all homecare referrals received from diverse sources. Your responsibilities will include ensuring timely, professional, and coordinated responses to both referral sources and prospective clients, which directly contributes to increasing conversion rates and improving service access. This position demands meticulous attention to detail, as you will be responsible for maintaining accurate and comprehensive records of all referral activity. Collaboration with regional teams is essential to ensure that no opportunity is missed, allowing us to enhance patient/client advocacy and streamline case management processes effectively. Your commitment to customer service and your empathetic nature will make a significant impact in this vital role. Requirements for this Homecare Referral Coordinator job To thrive as a Homecare Referral Coordinator at the Korean Women's Association, you will need a robust skill set tailored to the nuances of the healthcare and homecare landscape. Experience with homecare referral systems and homecare contracting specific to Washington State is essential for navigating the complexities of service delivery. A solid understanding of Long-Term Services and Supports (LTSS) and community-based care programs will enhance your ability to provide efficient case management and intake coordination. An associate degree in healthcare administration or social services is required, with a bachelor’s degree preferred to deepen your expertise in this field. Additionally, two years of experience in healthcare, homecare, or case management intake coordination will equip you with the problem-solving skills necessary to respond effectively to referrals, ensuring that clients receive the quality care they deserve. Apply www.kwacares.org/careers Your empathetic nature and commitment to customer service will be integral to your success in this role. Knowledge and skills required for the position are: Experience with homecare referral systems and homecare contracting in Washington State. Knowledge of Long-Term Services and Supports (LTSS) and community-based care programs. Associate degree in healthcare administration social services or related field; Bachelor’s preferred. Two (2) years of experience in healthcare or homecare or case management intake coordination preferred Join us! If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck! 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Requirements

Experience with homecare referral systems and homecare contracting in Washington State.
Knowledge of Long-Term Services and Supports (LTSS) and community-based care programs.
Associate degree in healthcare administration social services or related field
Two (2) years of experience in healthcare or homecare or case management intake coordination preferred

Nice To Haves

Bachelor’s preferred
empathetic nature and commitment to customer service

Responsibilities

centralized intake, tracking, and follow-up of all homecare referrals received from diverse sources
ensuring timely, professional, and coordinated responses to both referral sources and prospective clients
maintaining accurate and comprehensive records of all referral activity
Collaboration with regional teams