Homecare Recruiter

Institute on Aging • San Francisco, CA

1d • $80,000 - $85,000 • Onsite

About The Position

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. Institute on Aging is seeking an experienced Home Care Recruiter to join our growing Bay Area home Care team. The ideal candidate will have experience with home health or home care full-cycle recruiting, the Guardian registration process, and the ability to conduct in-person interviews and New Hire Orientations (NHO) throughout the Bay Area. This is an ideal position for a mission-focused, positive, customer-centric recruiter who enjoys the challenge of finding and providing 5-star service to “golden nugget" Home Care Aides and wearing multiple hats on a daily basis. Main focus: Finding amazing Home Care Aides, hiring them, orienting them to the organization, and providing them the best customer service and support during their employment with Support at Home. Challenges you’ll be faced with: Home care hiring is high-volume, urgent, and nonstop (but don't worry- we respect work hours!). You’ll be working in a fast-paced environment where the need for caregivers is constant and priorities can shift quickly. Caregiver turnover is among the highest in the U.S. at 85% year over year, which means the work won't stop at hiring! We’re looking for someone who will think creatively about improving retention, strengthening onboarding, and helping caregivers feel connected and supported. It’s rewarding work, but it takes resilience and a willingness to keep improving how we do things

Requirements

• Experience in supporting HRIS, I-9, and E-Verify
• Experience with Guardian/HCA registration process
• 1+ years’ experience sourcing and recruiting hourly or part time Home Care Aide candidates or similar recruiting to Home Care Aides
• Ability to travel to different locations in the Bay Area as needed.
• Person required to be onsite 3 days a week.

Nice To Haves

• BA/BS degree or relevant experience
• Workday ATS experience
• 2+ years’ experience home care aide or health care recruitment experience
• Excellent customer service skills and approach
• Eagerness to work in a busy, collaborative, and customer-service centered environment
• Excellent organizational, interpersonal, written, and oral communication skills
• Excellent MS Office Suite proficiency (Word, Excel, Outlook, etc.)
• Ability to multi-task and work independently as well as part of a team environment

Responsibilities

• Responsible for full life cycle recruiting: conduct candidate interviews, communicate with hiring manager(s) and HR team, job description preparation/posting, sourcing, candidate submission, scheduling, relationship management, issue resolution, process/procedural expectation setting, offer letter creation, etc.
• Maintain timely communication with employees and manage documentation, as required by applicable laws/regulations.
• Assure compliance with all Guardian/HCA registration guidelines, including certification of Home Care Aides and maintain compliance to Guardian registration standards.
• Gather pre-onboard documents.
• Follow-up with new hires to ensure all basic questions/concerns have been addressed.
• Learn and serve as knowledge expert for HCA/Guardian process. Including but not limited to: HCA Registration, HCA Affiliation, remove from roster, track & follow up within Guardian process.
• Trouble-shoot with candidate on HCA delays, documents needed. Assist with Exemptions on a case-by-case basis.
• Develop innovative sourcing strategies to increase the quantity, quality and diversity of the candidate pool.
• Post and monitor job boards and attend HCA-related networking events and job fairs
• Track and report key metrics designed to measure and predict new hire activity, efficiency, and retention.
• Responsible for all aspects of New Hire Orientation of HCA’s.
• Assist with other special projects as required

Benefits

• A job with benefits that goes above and beyond.
• From competitive salaries to investment and retirement opportunities, we offer our employees first-rate benefits.
• Coupled with outstanding health coverage, robust wellness programs, and additional perks, we make a rewarding career even more rewarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees