HomeCare Aide Clinical Supervisor (LPN) - HomeCare

Hartford Healthcare • Mansfield, CT

24d

About The Position

Work where every moment matters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as an HomeCare Aide Clinical Supervisor. Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years. Our Person-Centered Care Model allows our colleagues to learn and grow within our organization, all while providing integrated support to the patient. As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client’s home. Most importantly, our colleagues are appreciated for the real differences they make in both the lives of their clients and their clients’ families. Oversee all activities within the Certified Regional Home Health Aid department, ensuring smooth and efficient operations for the region. Monitors all workflows and identifies areas of improvement. Lead all HCA staff, making sure they meet all productivity and quality metrics. Duties may include reviewing all HCA referrals and scheduling for members of the HCA team to ensure timely, complete schedules and appropriate patient care. Perform training in-person and remotely as needed to maintain staff performance. Collaborates with other departments and Regions to enhance Certified regional overall efficiency and productivity. Key responsibilities include staff management, process improvement, compliance and performance reporting. Ensures regulatory compliance and supports care quality by applying agency policies, guiding care teams in performance improvement, and resolving patient care issues in collaboration with internal and external stakeholders. Assist the team with operational workflow and tasks as needed. Anticipates and responds to customer needs promptly and professionally; provides Homecare Aide orientation for new patients or plan of care changes and coordinates the aide new hire orientation process- including implementation, follow-through, and competency validation- in collaboration with Care Management and Quality teams. Schedules home care aide staffing to ensure appropriate resource utilization and meet client needs; manages hiring, scheduling, training, coaching, and performance evaluation, including supervisory home visits and development planning. Collaborates with Care Management and Quality teams to develop annual in-service programs; monitors and communicates regulatory and accreditation updates related to hospice care aides, serving as a resource to staff. Actively participates in student education, preceptor programs, and performance improvement initiatives.

Requirements

• High school diploma or GED & completion of accredited practical nursing program required
• LPN licensure from accredited agency required

Nice To Haves

• Home health aide training program or CNA experience- preferred
• Experience Two or more years in home care preferred

Responsibilities

• Oversee all activities within the Certified Regional Home Health Aid department, ensuring smooth and efficient operations for the region.
• Monitors all workflows and identifies areas of improvement.
• Lead all HCA staff, making sure they meet all productivity and quality metrics.
• Duties may include reviewing all HCA referrals and scheduling for members of the HCA team to ensure timely, complete schedules and appropriate patient care.
• Perform training in-person and remotely as needed to maintain staff performance.
• Collaborates with other departments and Regions to enhance Certified regional overall efficiency and productivity.
• Key responsibilities include staff management, process improvement, compliance and performance reporting.
• Ensures regulatory compliance and supports care quality by applying agency policies, guiding care teams in performance improvement, and resolving patient care issues in collaboration with internal and external stakeholders.
• Assist the team with operational workflow and tasks as needed.
• Anticipates and responds to customer needs promptly and professionally; provides Homecare Aide orientation for new patients or plan of care changes and coordinates the aide new hire orientation process- including implementation, follow-through, and competency validation- in collaboration with Care Management and Quality teams.
• Schedules home care aide staffing to ensure appropriate resource utilization and meet client needs; manages hiring, scheduling, training, coaching, and performance evaluation, including supervisory home visits and development planning.
• Collaborates with Care Management and Quality teams to develop annual in-service programs; monitors and communicates regulatory and accreditation updates related to hospice care aides, serving as a resource to staff.
• Actively participates in student education, preceptor programs, and performance improvement initiatives.

Benefits

• We take great care of careers
• With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.
• Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
• We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees