Home Services Maintenance Technician Assistant Manager

PROMONTORY CLUB MASTER•Park City, UT

3d•$30 - $30

About The Position

Elevated above the Distractions. Promontory has received universal acclaim as a destination where life’s greatest moments naturally play out thanks to its unrivaled depth and breadth of extraordinary family experiences. This established community – which spans more than 11 square miles – features an investment of more than $400 million in exceptional and award-winning amenities for every season. No other community comes close. Promontory Development is looking to fulfill a vacancy for a Home Services Maintenance Technician Assistant Manager – Full time. ESSENTIAL DUTIES AND RESPONSIBILITIES: Organize home walkthroughs to optimize travel time and walkthrough convenience. When providing walk through services, have a keen eye to look for details and take initiative to correct minor issues on the fly. Primary provider of routine walkthroughs on assigned homes Provide input on walkthroughs to customize lists on each home for efficiency and quality. Assist Home Services Inspection Technicians with maintenance items and special projects Must possess practical knowledge in the handling and operation of hand and power tools. Must have practical knowledge of home repairs including plumbing, HVAC, electrical, carpentry, and other trades Troubleshoot issues regarding all mechanical aspects of homes such as water softeners, hot water systems, furnaces, security systems, etc. within the homes of the Promontory Home Services clientele umbrella. Provide repairs within your technical ability on homes that do not require licensed and certified personnel. When needed, assist outside vendors with access to homes and monitor their performance until work is completed. Provide Home Services Management with recommendations in scheduling special project requests to improve efficiency and profitability. Maintain levels of inventory of high use items such as light bulbs, batteries, fasteners and other useable items. Develop rapport with homeowners to gain trust and professional friendships. Ensure level of work is of the highest quality and meets Promontory standards to maintain high level of respect of all Promontory homeowners. Must be willing to work various hours, evenings, holidays and weekends may be required. Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work practices to management. Maintain, refine, and implement preventative maintenance program Manage staff including recruiting, hiring, scheduling, supervision and review(s). Build morale and spirit in the Home Services department. Demonstrate team building skills and install a guest service attitude in all employees. Communicate goals and objectives in a manner which inspires employees to live and apply the Promontory Core values of Professionalism, Integrity, Superior Service, and Friendliness. Home Services Maintenance Technician Assistant Manager is expected to be available on call 24/7. Other duties as assigned. Essential Duties

Requirements

High School Diploma is preferred
Trade School certification is preferred
must be at least 21 years of age
must have a valid driver’s license with a good driving record and be able to be added to Promontory’s vehicle insurance
must be able to pass a pre-employment background check
3 years previous experience working in a supervisory capacity in building/home maintenance is preferred
must have excellent customer service and communication skills
basic computer skills and competency in the following, Microsoft Office including Word, Excel, and Outlook preferred
Must be able to stand on feet for long periods of time
ability to spend time in an outdoor environment in the sun, rain, snow and other conditions
ability to lift 25lbs regularly and the ability to lift up to 60lbs occasionally.
Must be authorized to work in the United States without sponsorship.

Responsibilities

Organize home walkthroughs to optimize travel time and walkthrough convenience.
When providing walk through services, have a keen eye to look for details and take initiative to correct minor issues on the fly.
Primary provider of routine walkthroughs on assigned homes
Provide input on walkthroughs to customize lists on each home for efficiency and quality.
Assist Home Services Inspection Technicians with maintenance items and special projects
Must possess practical knowledge in the handling and operation of hand and power tools.
Must have practical knowledge of home repairs including plumbing, HVAC, electrical, carpentry, and other trades
Troubleshoot issues regarding all mechanical aspects of homes such as water softeners, hot water systems, furnaces, security systems, etc. within the homes of the Promontory Home Services clientele umbrella.
Provide repairs within your technical ability on homes that do not require licensed and certified personnel.
When needed, assist outside vendors with access to homes and monitor their performance until work is completed.
Provide Home Services Management with recommendations in scheduling special project requests to improve efficiency and profitability.
Maintain levels of inventory of high use items such as light bulbs, batteries, fasteners and other useable items.
Develop rapport with homeowners to gain trust and professional friendships.
Ensure level of work is of the highest quality and meets Promontory standards to maintain high level of respect of all Promontory homeowners.
Must be willing to work various hours, evenings, holidays and weekends may be required.
Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work practices to management.
Maintain, refine, and implement preventative maintenance program
Manage staff including recruiting, hiring, scheduling, supervision and review(s).
Build morale and spirit in the Home Services department.
Demonstrate team building skills and install a guest service attitude in all employees.
Communicate goals and objectives in a manner which inspires employees to live and apply the Promontory Core values of Professionalism, Integrity, Superior Service, and Friendliness.
Home Services Maintenance Technician Assistant Manager is expected to be available on call 24/7.
Other duties as assigned.