Home Services Coordinator
About The Position
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families. You are a compassionate and dependable Home Services Assistant who is committed to supporting residents in their daily routines. You respond quickly to needs, foster meaningful interactions, and bring compassion and professionalism to every interaction in our communities.
Requirements
- High School Diploma or equivalent preferred
- Previous leadership experience
- Previous experience in Home Services position, or equivalent
- Good computer skills, including use of Microsoft Office and data entry
- Must possess a customer service background and orientation
- Valid Ohio driver's license required
Responsibilities
- Coordinates services provided by Home Service Assistants to meet client's personalized needs
- Performs services to meet client's personalized needs
- Supports Home Service Assistants to maintain program policies and procedures
- Provides administrative support, including (but not limited to):
- Scheduling and coordinating home services with clients and associates (including after normal business hours)
- Answering phone calls, including emergency (including after normal business hours)
- Perform data entry into software systems
- Performing monthly billing, completing and submitting insurance paperwork
- Generating necessary reports
- Ordering and maintaining supplies
- Filling medical data and other pertinent information
- Maintaining records for Home Services
Benefits
- Health, Dental, Vision, Life, and Disability benefits
- Generous Paid Time Off (PTO)
- Retirement Fund with Company Match
- On-Site Gym
- Advancement opportunities
- Beautiful, state-of-the-art facilities
- A supportive team culture
- Work that truly makes a difference
- Excellent patient care ratios that support quality time with residents
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
