Home Product Specialist

Evergreen Residential Holdings, LLCMontgomery, AL
6dOnsite

About The Position

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world’s largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts. If you are self-motivated and mission driven with a ‘can do’ mindset and see solutions where others may see problems, come and grow with us! We are looking for individuals who are experienced in leasing single family residential properties, are passionate about customer service, and who thrive in a fast-paced environment to join our team. Your primary objective is to be the champion for each of our homes in marketing from when they become ready to list through move-in. If you are self-motivated and mission driven with a ‘can do’ mindset and see solutions where others may see problems, come and grow with us! This position operates in the field serving our properties in the Montgomery, Alabama area.

Requirements

  • Experience in property management or residential operations with a demonstrated focus on home quality, inspections, and move-in readiness, along with a strong understanding of residential home standards and resident readiness
  • Current and valid driver's license
  • Excellent interpersonal, oral and written communication, and people skills
  • Proficiency with Microsoft Office, including Outlook, Excel, and Word; as well as with resident management systems is required
  • Ability to operate effectively in a fast-paced work environment
  • Strong organizational and time-management skills, able to consistently meet goals and deadlines without sacrificing quality
  • Proactive, self-directed, and highly motivated

Responsibilities

  • Take ownership of the condition and quality of each home from the completion of construction or renovation through resident move-in by conducting regular inspections, visiting homes in person, and completing on-site sparkle cleans to ensure homes are move-in ready
  • Confirm all homes are in acceptable condition to be marketed, and no access issues exist
  • Complete post turn visits to the home to confirm marketability within 2 days of release from construction
  • Track maintenance needs and concerns for all market ready homes as raised by prospects or found during property walks
  • Conduct in-person move-in orientations as needed
  • Serve as a field representative on behalf of Evergreen Live, including, but not limited to, Eviction Court, Eviction Lockout, Utility Connection, etc.
  • Troubleshoot Smart home technology, offline notifications, and change batteries as needed
  • Conduct Occupancy checks to verify unit occupancy status
  • Perform Pre-Move-In inspections to ensure each home is clean, functional, and meets established quality standards prior to resident move-in
  • Perform recurring air filter replacements according to established maintenance schedules (every 30-60 days)
  • Projects and additional duties as requested
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