Home Phlebotomy Specialist

Biodesix•Louisville, CO

3h•$21•Hybrid

About The Position

Home Phlebotomy Specialist duties will consist of contacting patients to facilitate an in-home blood draw as ordered by physicians. Specialists will be responsible for accurate assignment of cases to the contracted phlebotomy team, tracking scheduling and sample return, and ensuring that each case is adequately updated to include all actions taken to schedule and draw the patient.

Requirements

Ability to adapt to emerging situations and respond with a sense of urgency
Ability to consistently meet deadlines
Organized with attention to detail
Comprehensive understanding of HIPAA regulations and proper handling of protected health information (PHI).
Effective communication and coordination with internal departments.
Must adhere to all standard operating procedures within Quality Management System
1-3 years customer service or data entry experience, required
High School diploma

Nice To Haves

Undergraduate Degree, preferred

Responsibilities

Managing patient communication to coordinate appointments and address inquiries.
Coordinating and monitoring home phlebotomy services.
Providing accurate and timely updates to the field team and client service as requested.
Ensuring Network Independent Contractors have adequate kit stock and entering orders into the KODS system for delivery.
Collaborating in the development and execution of process improvements for home phlebotomy.
Other duties as assigned