Home Mortgage Correspondent Lending Qualified Mortgage Auditor

Citizens Bank • Irving, TX

294d

About The Position

The QM Auditor is responsible for reviewing closed loans delivered for purchase to the FAMC Correspondent Lending Division. The review consists of determining loan eligibility and compliance to Qualified Mortgage (QM) and Ability to Repay (ATR) guidelines.

Requirements

• Demonstrates outstanding customer service levels.
• Excellent communication, both verbally and in writing.
• Ability to communicate with all levels of individuals, both internal and external.
• Highly proficient data entry skills.
• Excellent time management and organizational skills.
• Superb analytical skills and attention to detail.
• Active learning, understanding the implications of new information on both current and future problem solving and decision making.
• Resourceful - ability to utilize multiple sources in gathering and researching data/information and draw conclusions from results.
• Ability to work in a fast-paced environment and meet deadlines.
• Self-starter, ability to work with minimal supervision.
• Professional in both dress and demeanor.
• Ability to work outside normal business hours, if needed.
• Flexibility and ability to adapt quickly.
• Regular in-person attendance.
• Must demonstrate commitment, dependability, and respect for other employees with regular attendance, punctuality, and adherence to agreed-upon schedule.
• Ability to thrive in a team environment and achieve goals set by the department.
• Must be able to adapt to shifting priorities and tasks requiring above-average mental dexterity.
• Ability to excel in a high production position and meet stringent deadlines for completing tasks.

Responsibilities

• Review minimum quota of loans per day accurately and according to the QM audit policies and procedures.
• Suspend and clear conditions on a loan-by-loan basis.
• Communicate with correspondent lenders to resolve loan level suspensions.
• Facilitate communication on QM-related issues between QM Manager, RLPM, LPS, and the correspondent lender.
• Participate in regular team meetings regarding trends, training, and updates to policies and procedures.
• Other duties as reasonably assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities