Home Mortgage Consumer QA QC Lead

Citizens Financial GroupRiverside, RI
6d

About The Position

As part of the Home Mortgage Quality Control Department, the primary function of this position is to ensure Home Mortgage is in compliance with all applicable secondary market, private and government loan programs. Re-underwrite and review all underwriting decisions for the monthly QC selection of loans to ensure that all guidelines on mortgage products are being met by HM mortgage production staff. Determine if all DU conditions were input correctly, and conditions were satisfied. Review each appraisal for soundness and determine if review appraisal is warranted. Review legal documents to ensure accuracy. Assist in the performance of periodic targeted assurance reviews and perform other credit and quality control duties as may be assigned.

Requirements

  • 5-7 years underwriting experience with in-depth knowledge of FANNIE MAE guidelines and Desktop Underwriter
  • Knowledge of FHA, VA and state agency guidelines required
  • Sound knowledge of the consumer mortgage lending process and workflow
  • Sound knowledge of secondary, private investor and government mortgage loan programs
  • PC skills including proficiency in MS Word, Excel, and database applications
  • Ability to manage change and take on new tasks as required
  • Demonstrated ability to maintain a high-level degree of confidentiality
  • Excellent oral and written communication skills with solid organizational, interpersonal, analytical, and critical thinking skills
  • Must be detail oriented and with the ability to work independently and manage time effectively in a fast-paced environment.
  • Self-motivated with a strong ability to work autonomously while maintaining high productivity and quality standards.

Nice To Haves

  • Experience with ACES, Empower an/or Encompass, a plus

Responsibilities

  • Ensure Home Mortgage is in compliance with all applicable secondary market, private and government loan programs.
  • Re-underwrite and review all underwriting decisions for the monthly QC selection of loans.
  • Determine if all DU conditions were input correctly, and conditions were satisfied.
  • Review each appraisal for soundness and determine if review appraisal is warranted.
  • Review legal documents to ensure accuracy.
  • Assist in the performance of periodic targeted assurance reviews.
  • Perform other credit and quality control duties as may be assigned.
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