Home Medical Equipment Specialist I

Mayo Clinic•Mankato, MN

About The Position

The HME Specialist I position is the first of multiple career opportunities within the Mayo Clinic Stores. Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant and confidential manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. May provide patients with mobility aides, breast pumps, CPAP machines and supplies, over the counter compression or braces training, ostomy supplies, urology supplies, wound care supplies and oxygen services, or other durable medical equipment or medical supplies depending on store location. May be assigned to working on the medical supply store floor or in a call center environment. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Responsibilities

Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions.
Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements.
Handles private patient information in a compliant and confidential manner.
Assists with maintaining store inventory including inventory cycle counts and perpetual inventory.
Performs duties of the job in a manner that is attentive to age and ability considerations of the patient.
May provide patients with mobility aides, breast pumps, CPAP machines and supplies, over the counter compression or braces training, ostomy supplies, urology supplies, wound care supplies and oxygen services, or other durable medical equipment or medical supplies depending on store location.
May be assigned to working on the medical supply store floor or in a call center environment.