Home Medical Equipment Coordinator
About The Position
The Home Medical Equipment Coordinator provides exceptional customer service to Lakewood Health System Medical Marketplace customers by coordinating patient intake, insurance authorizations, order processing, and follow-up communications. This role requires strong knowledge of medical equipment and supplies to educate patients on safe and effective use. The coordinator ensures accurate documentation and insurance claims, collaborates with providers and internal teams, and supports retail store operations while maintaining professionalism, attention to detail, and a patient-centered approach.
Requirements
- Excellent written and verbal communication skills
- Strong internal and external customer service skills
- Respect for confidentiality and professional integrity
- Desire to work as part of a high-functioning team
Nice To Haves
- Experience with home medical equipment
- Experience in a healthcare setting
Responsibilities
- coordinating patient intake
- insurance authorizations
- order processing
- follow-up communications
- educate patients on safe and effective use
- ensures accurate documentation and insurance claims
- collaborates with providers and internal teams
- supports retail store operations
Benefits
- Generous Planned Time Off & Wellness Time Off
- 401K Match
- Annual tuition assistance of $2,000 per year
- Best-in-region employer HSA contributions
- Employer paid premiums for individual-only healthcare coverage!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
