Home Loan Specialist I

Pennymac TPO • Moorpark, CA

280d • $39,000 - $55,000

About The Position

PennyMac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

Requirements

• Bachelor's degree in Business, Finance, or a related field (or equivalent experience).
• Minimum of 1-3 years of experience in mortgage operations or a related financial services role.
• Ability to assist with escalations and adhere to SLA compliance.
• Strong analytical skills with a familiarity in reporting tools and data analysis.
• Excellent communication and team collaboration abilities.
• Ability to work effectively in a fast-paced environment with attention to detail and accuracy.

Responsibilities

• Review mortgage loan files that have failed guideline checks due to Change in Circumstance (CIC), policy exceptions, or significant data changes after initial approval.
• Understand and apply investor guidelines (e.g., Fannie Mae, VA, FHA) related to common changes in loan amount, interest rate, LTV, appraisal value, occupancy, and credit.
• Perform thorough reviews of loan data in Encompass, comparing it to AUS (automated underwriting system) findings, credit reports, appraisals, and other relevant documents to identify the root cause of the failure.
• Troubleshoot guideline failures by evaluating potential solutions and determining the appropriate course of action.
• Communicate effectively with the underwriting and credit policy team to clarify guidelines, discuss potential resolutions, and obtain necessary approvals.
• Adhere to service level agreements (SLA) by reviewing documentation and rendering decisions in a timely manner.
• Work with team members and leadership to foster a supportive and cooperative work environment. Provide input for process improvements.
• Actively seek methods to streamline business processes related to guideline review and data variance resolution.

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree