Home Loan Representative

RALLY CREDIT UNION•McAllen, TX

12h•Onsite

About The Position

Partner with Home Loan Officer with sales and service on home loan applications. Follow up with home loan applicants and collect loan documents to submit loan to underwriting and processing. Support Home Loan Officer with routine service calls and follow ups.

Requirements

High School Diploma or GED.
Three (3) years experience in assessing member financial needs in a high-volume sales or service goal driven environment
Strong computer skills; proficient in Microsoft Word, Excel and Outlook.
Candidate is subject to initial and subsequent reviews and assessments of registry requirements through NMLS (Nationwide Mortgage Licensing System) as well as a review of their criminal background, credit report and NMLSR (Registry).
Candidate must be available to travel to other branches, work outside of business hours and Saturday’s when requested by management.
Must have a valid driver’s license, and the ability to drive a vehicle for business related purposes.
Must have the ability to communicate verbally with staff and members.

Nice To Haves

One (1)year mortgage/real estate or commercial lending experience preferred
Bilingual ability preferred

Responsibilities

Partner with Home Loan Officer in collecting required supporting loan documentation, analyzing credit and financial data, and pipeline maintenance.
Provide a consultative sales approach to meet our member’s financial needs by proactively identifying opportunities to cross-sell and up-sell beneficial products and services.
Maintain excellence in delivering member service and exceeding the credit union and department service standards.
Consistently meet or exceed sales goals as set by management by effectively and efficiently cross-selling credit union products and services to both current and potential members.
Assist with the preparation and loan structure presentation to mortgage loan underwriter.
Fill in for Home Loan Representative or Home Loan Officer at branch locations which may include travel to and from other branch locations within the region.
Assist processor, mortgage loan underwriter and loan administration to ensure all loan conditions are satisfied.
Promote a teamwork attitude to ensure all credit union goals and objectives are achieved.
Keep member informed throughout loan process and assist with closing procedures.
Ensure the protection of the credit unions interest in matters of adequate documentation and adherence to policies and the various laws and regulations that apply.
Attend all required lending trainings and meetings.
Assist staff with mortgage servicing and collection efforts as needed.
Offer and cross sell all credit union services and products.
All other duties assigned.