Home Improvement Financing Lending Specialist (Part Time)

Regions Bank-posted 8 days ago
Part-time • Entry Level
Provo, UT
5,001-10,000 employees
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At Regions, the Home Improvement Financing Lending Specialist is responsible for accepting and processing customer loan applications while maintaining a high level of customer service and accuracy in all job functions. The role also provides administrative support within the group and communicates professionally with external customers and internal partners. Regions Home Improvement Financing, a division of Regions Bank, engages in strategic partnerships with home-improvement manufacturers, distributors, franchisors, trade groups, and independent contractors to provide Point-of-Sale financing capabilities. This enables these partners to provide homeowners with an additional option to pay for various improvements to their homes, benefitting both the contractor partner and the homeowner.

  • Handles customer phone calls and assists customers with financing home improvements
  • Adjusts existing applications as needed
  • Communicates application processes and provides approval or denial decisions to customers
  • Ensures company procedures are followed
  • Serves as a back up to perform administrative support functions
  • Prepares and composes letters and reports
  • May provide guidance to associates with less experience
  • High School Diploma or GED
  • Professional work experience preferably in a financial institution
  • Ability to use good judgement in difficult situations
  • Ability to work in a fast-paced and team environment
  • Demonstrated ability to follow directions and training procedures
  • Excellent computer skills, including general database applications and Microsoft Office Suite
  • Excellent customer relation skills
  • Strong organizational skills
  • Strong verbal and written communication skills
  • Ability to accurately observe stable and scrolling on-screen text and images
  • Ability to accurately detect verbal information and communicate verbally using a headset or speaker and microphone
  • Ability to operate a keyboard and mouse to type and make on-screen selections
  • Ability to work at a computer for extended periods of time
  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program
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