Home Health Team Coordinator

RVNAhealth • New Milford, CT

1d • $25 - $30 • Onsite

About The Position

The Home Health Coordinator is responsible for scheduling and coordinating patient visits across disciplines to ensure timely, efficient, and compliant home health service delivery. This role supports clinician productivity, episode management, and patient satisfaction while working closely with clinical teams, patients, and families.
Location: On-site / Ridgefield, CT Office
Schedule: Full-Time / Monday - Friday / 8:30am -4:30pm

Requirements

• 2+ years of healthcare experience required, including medical terminology.
• Bachelor's degree or licensed or experienced high level functioning Medical Assistant, CNA, Coder, or other Health care personnel experience.
• Strong organizational, multitasking, and problem-solving skills
• Proficiency with EHR and scheduling systems
• Exceptional customer service skills including phone manner and ability to build relationships in a fast-paced environment.

Nice To Haves

• Minimum one year of community health experience preferred, with a strong knowledge base of home health or hospice and associated regulations.
• Knowledge of Medicare guidelines, episode management, and LUPA implications preferred

Responsibilities

• Maintain accurate patient schedules, ensuring all ordered visits are appropriately assigned across disciplines
• Schedule all Start of Care (SOC) and Resumption of Care (ROC) visits in the scheduling system
• Assign and maintain a primary case manager for each patient
• Coordinate clinician coverage for absences, including vacations and sick time
• Communicate with patients and families regarding visit schedules and changes
• Ensure visits are completed timely to support billing, compliance, and quality outcomes
• Reconcile scheduled visits against physician orders to ensure regulatory adherence
• Monitor recertification timelines and provide weekly reminders to clinical staff
• Collaborate with clinical managers to support effective episode management
• Support scheduling strategies to minimize Low Utilization Payment Adjustments (LUPAs)
• Maintain working knowledge of Medicare guidelines and payment models
• Monitor clinician schedules to ensure productivity expectations are met
• Run and analyze reports related to visit completion, timeliness, and scheduling accuracy
• Identify scheduling gaps, inefficiencies, or risks and proactively resolve them
• Partner with leadership to ensure balanced coverage across service territories
• Serve as a liaison between patients, families, clinicians, and leadership
• Communicate scheduling updates and important information to field staff
• Collaborate with interdisciplinary teams to ensure coordinated, patient-centered care

Benefits

• Competitive compensation
• Extensive benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans
• Paid time off
• Personal Wellness Days
• A supportive and employee-centric culture
• Comprehensive orientation
• Career path
• Ongoing educational, training and certification opportunities
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level