Home Health Team Assistant - LVN

Beyond Faith Homecare of Weatherford • Weatherford, TX

312d

About The Position

The Team Assistant position provides clerical support to the Clinical Manager in managing the day-to-day team operations through assigned workflow processes driven primarily by cross-matrix EMR reports. The role supports the home health team by anticipating and responding to team processes related to scheduling, and ensuring the complete, accurate, and timely flow of patient information. Responsibilities include patient visit scheduling, MD orders management, and general clerical support to the Clinical Manager and assigned clinical team functions. The Team Assistant is responsible for keeping the flow of team processes organized to expedite communication and support policies and procedures that ensure smooth, continuous team operations.

Requirements

• High school diploma and experience in computer processing preferred.
• Above average word processing/data entry skills.
• Knowledge of medical terminology.
• Excellent communication skills: ability to be flexible and work well with others.
• Ability to maintain confidential information.
• Reliable transportation and auto liability insurance.

Responsibilities

• Monitors assigned reports and follows up on unresolved discrepancies.
• Distributes and/or provides communications to appropriate staff as directed.
• Maintains assigned tracking systems with accurate/up-to-date information.
• Receives, addresses, triages, and relays messages for assigned Team field staff.
• Participates in quality management activities as assigned.
• Facilitates maintaining, updating, and communicating visit schedules for Team field staff.
• Assists with pre-bill audit activities as assigned.
• Assists with weekend patient scheduling and on-call coverage.
• Supports Agency’s customer service reputation by promoting and maintaining a responsive, knowledgeable, and accessible approach to all customer contacts.
• Other duties as assigned by Clinical Manager.

What This Job Offers

• Education Level: High school or GED