Home Health Scheduler

Eden Health • Tukwila, WA

40d • Onsite

About The Position

Eden Home Health is hiring a Home Health Scheduler to support our administrative office in Tukwila, WA. This position assists with coordination of scheduling patient care. Why choose Eden? We're interested in you and want you to succeed. Our business is growing rapidly and we want you to grow with us. We have infinite room for advancement, both personally and professionally. We work hard to match you with a position that best fits YOUR skills and YOUR availability. In addition, Eden Health is a Certified Great Place to Work company, 6 years in a row! Job Summary: Coordinates patient scheduling and guarantees patient satisfaction by creating consistency and continuity with the patient's schedules; Notifies Clinical Manager when verbal orders are needed for Start of Care visits that are outside of the 48-hour window Guarantees patient and clinician satisfaction by creating consistency within the patient's schedules Receives requests for service and scheduling changes and maintains patient and resource calendar Reports potential staffing needs and performance issues related to the availability of Agency staff to Clinical Manager as needed Notifies the VSO Intake Department of additional payer authorizations for continued services prior to visits scheduled Notifies Primary Care Providers and enters clinical note in the electronic medical record of missed visits per protocol Documents communication with patients, families, or caregivers in the electronic medical record via clinical notes Provides backup to other Eden team members as assigned; Participates in information management and quality assurance performance improvement (QAPI) activities; Performs other administrative duties as assigned

Requirements

• High school diploma or equivalent required
• General clerical, data entry and excellent organizational skills
• Able to communicate effectively in English verbally and in writing
• Working knowledge of computer software programs
• Able to pass criminal background check and national sex offender clearance
• Must be able to physically report to administrative office for entire shift. This is not a remote position.

Nice To Haves

• Healthcare experience preferred. Medical terminology desired.
• EHR medical record documentation experience preferred

Responsibilities

• Coordinates patient scheduling and guarantees patient satisfaction by creating consistency and continuity with the patient's schedules
• Notifies Clinical Manager when verbal orders are needed for Start of Care visits that are outside of the 48-hour window
• Guarantees patient and clinician satisfaction by creating consistency within the patient's schedules
• Receives requests for service and scheduling changes and maintains patient and resource calendar
• Reports potential staffing needs and performance issues related to the availability of Agency staff to Clinical Manager as needed
• Notifies the VSO Intake Department of additional payer authorizations for continued services prior to visits scheduled
• Notifies Primary Care Providers and enters clinical note in the electronic medical record of missed visits per protocol
• Documents communication with patients, families, or caregivers in the electronic medical record via clinical notes
• Provides backup to other Eden team members as assigned
• Participates in information management and quality assurance performance improvement (QAPI) activities
• Performs other administrative duties as assigned

Benefits

• Long-Term Service Recognition/Retention Bonus Program
• "Refer a Friend" Bonus Program
• Training and educational Assistance
• Career Advancement Opportunities
• 401k Retirement Savings Plan
• Employee Stock Ownership Plan
• Flexible Spending Accounts
• Life, Accident, & Disability Insurance
• Paid Holidays
• Continuing Education Credits are paid for - we offer online and in-person education
• Discounts with AT&T Wireless, National and Enterprise car rentals
• Discounted tickets to a variety of events (Disney Land, Disney World, Universal Studios, SeaWorld, Local Concert/Sporting Events, Hotels/Resorts, etc.
• Paid sick leave and vacation time - eligible employees start accruing time on their first day of employment
• Identity Theft Protection
• Employee Assistance Program
• Employee Hardship Fund
• Floating Holiday - use it on your birthday or any other day of the year!
• Dental, Medical, Vision available for full-time status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees