Home Health Scheduler - Walnut Creek
About The Position
Home Health Scheduling Coordinator (Full-Time) Location: Walnut Creek, CA (On-site) Pay: $27–$32 per hour DOE Experience: 1 year Home Health experience preferred Make a Meaningful Impact Every Day Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team. This is an IMMEDIATE on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment. Why Join Health Link? Forward-thinking, transparent, inclusive culture Competitive compensation Medical, dental, vision, life insurance, 401(k) with match Paid Time Off (up to 10 days) Stability and growth within a well-established agency Work alongside a collaborative team of clinicians and administrative staff
Requirements
- Previous scheduling or intake experience (home health strongly preferred)
- Detail oriented with excellent verbal, written, and interpersonal communication skills
- Friendly, professional phone presence and comfortable handling high call volume
- Strong organizational and time-management skills
- Ability to prioritize and multitask in a fast-paced environment
- Strong computer proficiency
- Ability to work independently with minimal supervision
- Willingness to work occasional weekends and holidays as required to support patient care and operational coverage
Nice To Haves
- Knowledge of medical terminology preferred
Responsibilities
- Maintain and coordinate schedules for home health services
- Assist with intake and process incoming referral information
- Ensure cases are assigned and staffed within established timeframes
- Communicate schedule updates to clinicians, patients, supervisors, and referral sources
- Manage high call volumes with professionalism and a pleasant demeanor
- Respond to urgent or emergency scheduling needs
- Provide direction to field staff as needed to ensure appropriate patient coverage
- Report scheduling changes and client concerns to supervisors
- Verify time records against schedules
- Follow up on scheduling issues reported by on-call staff
- Attend required meetings and training
- Maintain compliance with agency policies and procedures
- Perform other duties as assigned
Benefits
- Competitive compensation
- Medical, dental, vision, life insurance, 401(k) with match
- Paid Time Off (up to 10 days)
- Stability and growth within a well-established agency
- Work alongside a collaborative team of clinicians and administrative staff
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
