Home Health Scheduler

Humana • Colorado Springs, CO

271d • $49,900 - $67,400 • Onsite

About The Position

The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. This position manages schedules for all patients, edits schedules for agents calling in sick, and ensures patients are reassigned timely. The coordinator initiates infection control forms as needed and serves as backup during busy times, including receiving calls from field staff and assisting with weekly case conferences. The role also involves maintaining the client hospitalization log, completing requested schedules, and ensuring supervisory visits are scheduled. Additionally, the coordinator prepares weekly agent schedules and assists with internal transfers of patients between branch offices.

Requirements

• Licensed Professional Nurse or Licensed Vocational Nurse in the state of practice.
• At least 1 year of home health experience.
• Prior packet review/QI experience preferred.
• Coding certification is preferred.
• Valid state driver's license and automobile liability insurance.
• Excellent communication skills and strong organizational skills.

Responsibilities

• Manage schedules for all patients and edit schedules for agents calling in sick.
• Initiate infection control forms and send completed reports to HR.
• Serve as backup during lunch hours and busy times.
• Maintain the client hospitalization log and enter coordination notes.
• Complete requested schedules for skilled nurse/injection visits.
• Schedule discharge visits and OASIS Collection or recert visits.
• Process reassigned and rescheduled visits.
• Run scheduling reports including Agent Summary Report.
• Prepare weekly Agent Schedules and review for productivity issues.
• Assist with internal transfer of patients between branch offices.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off including personal holidays and volunteer time off.
• Paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: No Education Listed