Home Health Patient Transitions Coordinator

Residential Home Health and Residential Hospice•Kansas City, MO

About The Position

At Residential Home Health, we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Patient Transition Coordinator will partner with our field staff and leaders to provide the best support to the patients that we serve. Residential Home Health is an accredited recognized leader in home health. We deliver industry-leading therapy and nursing expertise and services that exceed national benchmarks throughout the Kansas and Missouri service area.

Requirements

Bachelors degree preferred.
One plus years of customer service or sales experience.
Proven ability to interact with individuals at all levels of the organization
Strong interpersonal skills.
Maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile.
Ability to handle and maintain confidentiality and have strong attention to detail.
Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

Responsibilities

Organize, track, and build a complete medical record for appropriate patient transition to the home health providers; and confirm start of care for each patient referred.
Obtain complete/accurate demographic information, medical history including diagnosis for care and primary care physician information.
Introduce Company to the patient/caregiver, explaining scope of our services, skilled services requested and coordinating start of care visit.
Identify all post-acute care needs and collaborate with the Account Executive.
Travel to facilities, doctors’ offices, and hospitals to collect orders and face to face encounter documentation as required.
Track/follow current patients admitted to facilities.
Complete the transition of care.