Home Health Intake Coordinator
About The Position
Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission-to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare's core values. By joining our team, you will have the opportunity to impact patient's lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family! Intake Coordinator at Mission Healthcare This is a full-time, non-exempt position, working 40 hours per week. Location: San Diego, CA Candidates with a Medical Assistance background highly preferred. The Intake Coordinator manages the referral process, including initiation, verification, assignment, and record keeping, while maintaining positive relationships with customers and referral sources. Excellent customer service, communication, managerial, and organizational skills are required, along with knowledge of community resources.
Requirements
- High school graduate.
- Valid state Medical Assistant (MA) certification
- Minimum of 2 years of health care experience required.
- Must have knowledge of the purpose and function of hospice and diagnosis acceptable to Hospice setting.
- Proficient in word processing, desktop publishing and spreadsheet software.
Responsibilities
- Retrieve referrals in a timely manner from Forcura, ECIN, or other means of submission.
- Immediately initiates data entry and begins insurance authorization process.
- Arranges and schedules transportation (as needed), Durable Medical Equipment (DME), and Medication delivery (initiate workflow for RN to order meds).
- Contacts families and patients to coordinate the Start of Care or initiation visit, and delivery of Medications and DME.
- Schedules initiation visit as well as SOC visit in HCHB and sends visit to RN/LVN device so they can initiate care.
Benefits
- Medical, Dental & Vision
- Vacation, Sick & Holiday Paid Time Off
- Mileage Reimbursement
- Employee Assistance Program
- Flexible Spending & Health Savings Accounts
- Disability, Life and AD&D Insurance
- 401(K)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
