Liaison | King County

Pennant Group•Auburn, WA

52d•$80,500 - $91,000•Onsite

About The Position

Are you highly motivated, organized, and results-driven? Are you customer-focused and enjoy building long-term relationships? Puget Sound Home Health & Hospice is seeking to add a Home Health Community Liaison for Pierce County. The work is done 80% to 90% traveling in the field with very little time spent in an office. This position is best suited to those looking to learn quickly and grow with the company! We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO: Customer Second (Employee First!) Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebration Ownership A snapshot of what you’ll do: Play a key role in a driven, relationship-focused sales position—ideal for self-motivated, goal-oriented professionals. Achieve or surpass referral and admission targets. Serve as a responsive resource for patients and referral partners. Spend 80–90% of your time in the field (hospitals, SNFs, ALFs, clinics, physician offices)—this is not a desk-based role. Build and nurture referral relationships through face-to-face interactions. Plan and deliver outreach events, including lunch-and-learns and senior events. Represent the agency in transitional care initiatives and within strategic relationships across health systems and provider networks. Identify, engage, and cultivate prospective patients, clients, and referral sources. Source appropriate patients through community outreach and direct referral engagement. We are building Washington’s premier Home Healthcare agency through exceptional human beings, innovative processes, and accountability to patient care. We are the leading Home Health provider in Pierce County, Washington. For over 25 years, we've been bringing quality healthcare home. Our team is committed to providing "life changing service" to our patients and our community through collaboration with our community partners and local hospitals. We aspire to provide quality care to our patients and have received a Four Star Quality Rating from Medicare and Medicaid services, as well as the National Quality Approval Seal awarded by the Joint Commission. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.

Requirements

Must have 1-2 years of experience with a home health and/or hospice agency with a verifiable network of accounts in Pierce County.
Strong communication and presentation skills (written and verbal) are an absolute must!
Possesses tenacity, empathy, emotional intelligence, and a solutions-oriented mindset
Clinicians (therapists/nurses/social workers) are strongly encouraged to apply
Licensed and insured driver with reliable transportation (daily travel is required)

Nice To Haves

An associate or bachelor’s degree in Marketing, Business, or health-related science is preferred, but not required

Responsibilities

Achieve or surpass referral and admission targets.
Serve as a responsive resource for patients and referral partners.
Build and nurture referral relationships through face-to-face interactions.
Plan and deliver outreach events, including lunch-and-learns and senior events.
Represent the agency in transitional care initiatives and within strategic relationships across health systems and provider networks.
Identify, engage, and cultivate prospective patients, clients, and referral sources.
Source appropriate patients through community outreach and direct referral engagement.