Home Health Clinical Coordinator

Adoray Home Health and Hospice•Village of Baldwin, WI

About The Position

The Home Health Clinical Coordinator role is to serve as nursing support in the office for the interdisciplinary staff with direct care responsibilities, the office staff, and external customers. The Clinical Coordinator is an RN with knowledge of the roles of field staff and the ability to provide resources and responses to those reaching out to the office for assistance. The Clinical Coordinator is also able to assist with the responsibilities of the Home Health Clinical Manager as tasks are delegated.

Requirements

RN required; BSN preferred.
Minimum of one to two years of clinical home care required.
Current Wisconsin RN license required.
Management experience preferred.
Display and promote high standards of ethical conduct and behaviors consistent with organizational standards
Exhibit excellent communication and organizational skills
Working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook).
Ability to manage conflicting priorities and handle multiple tasks/projects concurrently
Ability to consistently carry out job responsibilities, able to acknowledge when commitments are not met, and take appropriate steps to fulfill responsibility
Ability to convey information clearly and effectively to individuals or groups, including ability to choose the appropriate method or methods of communication.
Ability to analyze, identify, and solve problems while using sound judgment

Nice To Haves

BSN preferred.
Management experience preferred.

Responsibilities

Provide clinical resources to oversee patients and inquiries and assess patient needs.
Attends nursing huddle. In coordination with Home Health Clinical Manager, determine RN availability for admissions and nursing visits.
Audits home health charts, noting problems on the quality of care and/or documentation related to individual staff members, and respectfully communicates these problems to appropriate staff members in collaboration with Home Health Clinical Manager as directed.
Responsible for daily chart review, i.e., SOC, ROC. Assist with transfers and Discharges as directed.
Completes Task hotlist, scheduling, and late visits daily as needed or directed by Home Health Clinical Manger.
Reviews and submits Plans of Care.
Notify clinicians when cert periods are ending.
Replying to staff emails and fixing orders and other compliance issues.
Knowledge of Matrixcare "back office" and ability to assist with tasks such as: Order processing Scheduling Referral input Various reports
Assist w/ receiving and triaging phone calls during office hours for patients' caregivers and staff.
Provide support to case managers and communicate changes to appropriate team members.
Function in partnership with Intake Coordinator, understanding the role, providing clinical perspective as needed.
Complete SOC and Discharge follow-up calls.
Record and follow up on Falls and Adverse event tracking.
Follow up on any Link message as needed.
Check RPM M-F and make calls on alerts as needed.
Send out weekend updates, f/u calls, and admissions.
Prep and attend Care Conference Meeting as needed.
Assists in follow through of quality initiatives with QAPI program.
RN visit coverage during regularly scheduled hours and on call as needed.
AOC on-call rotation.
Review Diagnotes M-F morning and communicate with team as needed.
Fixing Validation Holds/ Claim Holds
Assists in Emergency Preparedness tasks.
Helps complete/attends Staff meetings.
Review referrals and communicate status to intake and Clinical Manager group PRN.
Assist intake coordinator in preparing SOC templates and appropriate chart prep.
Call and follow up on patients that are in the hospital.
Assist with the responsibilities of the Home Health Clinical Manager as tasks are delegated and other responsibilities as assigned.