Home Health Care Transition Liaison

UnitedHealth Group•Meyersdale, PA

About The Position

Explore opportunities with Conemaugh Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As a Care Transition Liaison, you will act as a resource for patients referred to home health or hospice, facilitating their transition between the referring physician or hospital and the LHC agency. You will educate patients and families on home health and hospice practices, ensuring the agency can meet their needs and support the Care Transition Coordinator or Account Executive within the facility. RN or LPN Required

Requirements

Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation

Nice To Haves

LPN / LVN or licensed medical professional
Experience in hospital, physician's office, home health, or hospice

Responsibilities

Facilitate referral of new/existing patients to home health agency following Right of Choice
Following choice, collaborates with Physician and/ or Case Manager in identifying the referred patient's needs and obtains approval for admission from agency
Obtains appropriate medical record information needed and sends to appropriate agency
Coordinates start of care between hospital/ Physician and agency
Under the direction of the branch, collaborates with appropriate CM and/ or Physician for completion of order sets needed to facilitate admission
If license allows, reduce to writing any verbal orders received from physician and follow up to have orders signed by physician
For physician office referrals, assists with processing requests to the physician for medication refills for patients admitted to Agency, when applicable, based on licensure of employee
Communicates to Executive Director any complaints/concerns from the Physician office/ Host Hospital. The Executive Director will follow up to ensure issues are handled appropriately
Serves as a resource to the CM, Physician office, and patient as it relates to services that Home Health can provide
Documenting activities and productivity within available systems including but not limited to Marketscape CRM