Home Health Care Office Manager | Prior Healthcare & Office Experience Required

Freedom Caregivers, Inc.•Upper Sandusky, OH

13d•Onsite

About The Position

Ready to make a meaningful impact on the lives of others? Our Freedom Caregivers office in Upper Sandusky, OH is seeking a detail-oriented and highly organized Assistant Branch Administrator to join our dynamic office team. Our caregivers provide freedom, dignity, and independence to the clients we serve, helping them to age at home in a place that they know and love. Our caregivers and clients benefit from a 1:1 caregiver to client ratio, allowing our caregivers, Home Health Aides, and State Tested Nursing Assistants to provide adequate care and companionship. Freedom Caregivers, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Requirements

Must have prior experience in both an office/administrative setting and a medical or healthcare environment — candidates without both will not be considered.
Exceptional communication skills, both written and verbal, required
Proficient with technology, including use of a computer and smartphone, required
Proficient in Microsoft Office (Word, Excel, Outlook, Teams), required
Excellent leadership and interpersonal skills, required
High School education or GED, required
Reliable transportation, required
Proof of auto insurance, required
Must be able to communicate fluently in the English language, both written and verbally
Must be able to pass a criminal background check and drug test
Ability to sit for up to 8 hours a day
Ability to lift, push, pull, and carry up to 50lbs

Responsibilities

Manages and maintains client and caregiver schedules.
Manages office phones and communications with clients and caregivers, promoting exceptional communication and customer service to clients, families, and staff.
Ensures each client's schedule and shift is compliant with the proper authorization(s) and that scheduled hours are within the contracted hours per each authorization.
Manages caregiver time clock utilization and record keeping, including missed punches, undocumented shifts, and attendance occurrences.
Ensures compliance with caregiver in-service and CEU requirements.
May occasionally be required to fill in caregiving shifts depending on staffing patterns.
Assists the Branch Administrator with the daily operations of the office, ensuring adherence to all Agency policies and procedures.
Upholds the mission, vision, and values of Freedom Caregivers.