Home Health and Hospice Office Manager

Advanced Home Health and Hospice of Cleveland•Lyndhurst, OH

20d

About The Position

A Home Health and Hospice Office Manager ensures that services provided to patients will be reimbursed and handles the majority of back-office duties.

Requirements

Proficient in mathematical, verbal, written, and computer skills, as well as reasoning ability
Excellent communication, organization, and follow-up skills
Ability to handle multiple assignments simultaneously
Attention to detail and the ability to work independently
A minimum of 1-year medical office experience required
Knowledge of home health/hospice operations preferred
Regularly required to walk, sit, stand, bend, reach, lift, and move about
Ability to communicate effectively, both orally and in writing.
To perform other duties as required

Nice To Haves

Knowledge of home health/hospice operations preferred

Responsibilities

Knowledge in Microsoft Word and Excel
Ability to read, research, and route correspondence to appropriate parties
Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare
Complete intake of new patient admissions in EHR software and schedule initial care visits
Ensure all physician orders are sent, signed, and returned within allotted time
Track, manage, and collect all co-pays and patient responsibility amounts in a timely manner
Responsible for completing all necessary steps in claim filing prior to submission by corporate office
Efficiently collect and analyze information
Operate and manage multi-line phone system
Weekly bank deposits
Establishing and maintaining positive working relationships with co-workers
Support Advanced Home Health and Hospice culture by promoting “Friendly, Positive, and Focused on Excellence"
All other duties as assigned