Home Hardlines/Order Clerk

Kroger•Federal Way, WA

17d

About The Position

Maintain the check stand ends, power panel (wing), outrigger, crossover merchandise, clip/swing (strip) displays, and gift card displays for the location and provide customer service. Role model and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

Minimum High school diploma or general education degree (GED) plus a minimum of six months company experience and one-two years related retail experience; or combination of relevant education and experience.
Minimum 18 years of age
Ability to pass drug test
Ability to work in a fast-paced environment
Ability to work weekends/graveyard shifts on an occasional basis, early shifts, and overtime as needed
Maintain confidentiality
Accuracy/attention to detail
Ability to organize/prioritize tasks/projects
Ability to perform applications in MAGIC and Handheld
Proficient with current Company email
Familiarity with industry/technical terms/processes
Ability to work within set time frames/fixed deadlines
Lift truck certification/license

Nice To Haves

Knowledge company policies, procedures, and organizational structure
Proficiency with Computer Assisted Ordering (CAO)

Responsibilities

Deliver and encourage other associates to deliver excellent customer service
Order merchandise and maintain/stock all clips/swing (strips), power panels and check stand ends, crossovers and gift cards per schematic
Verify Computer Assisted Ordering (CAO) orders are complete
Perform Replenishment Management System (RMS) requests
Coordinate with HBA and GRO Order Clerk to establish Minimums in Computer Assisted Ordering (CAO) for Impulse Items
Comply with stockroom maintenance standards
Order and maintain displays for cross-over merchandise
Order off-shelf merchandise
Maintain compliance with divisional signing, recovery, shrink control guidelines, merchandising standards, ticketing standards, planograms, and composites
Receive and process freight
Perform inventory control functions
Verify promotions are set to standard
Conduct stock counts
Maintain accurate On Hands for Replenishment and Computer Assisted Ordering (CAO) items
Process product deletions
Verify accuracy in pricing integrity
Comply with corporate policies
Promote and follow Company initiatives
Maintain awareness of overstock/understock conditions to maintain ordering system integrity
Respond to verbal customer comments/complaints
Maintain compliance of Electronic Article Surveillance (EAS) standards
Verify all planograms are completed on time
Must be able to perform the essential functions of this position with or without reasonable accommodation