HOME HARDLINES/LEAD CLERK

Kroger • Bremerton, WA

121d

About The Position

The position focuses on creating an outstanding customer experience through exceptional service. The role involves establishing and maintaining a safe and clean environment that encourages customer return visits. The employee will be responsible for achieving sales and profit goals for the department while monitoring and controlling quality assurance standards. Daily functions of department operations will be supported, and the employee is expected to embrace the Customer 1st strategy, encouraging associates to deliver excellent customer service. The position also requires demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Requirements

• Minimum effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Ability to handle stressful situations.
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older.

Nice To Haves

• Desired retail experience.
• High school diploma or equivalent.
• Second language: speaking, reading, and/or writing.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment.
• Achieve sales and profit goals for the department.
• Monitor and control quality assurance standards.
• Support day-to-day functions of department operations.
• Encourage associates to deliver excellent customer service.
• Demonstrate the company's core values.
• Answer customer questions regarding products.
• Gain and maintain knowledge of products sold.
• Understand the store's layout and locate products.
• Inform and educate associates about promotions.
• Maintain awareness of inventory and stocking conditions.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition products according to company policy.
• Perform cashier functions.
• Ensure compliance with merchandising, customer service, and safety rules.
• Reinforce safety programs and identify unsafe conditions.
• Practice preventive maintenance on equipment.
• Notify management of customer or employee accidents.
• Report safety risks and illegal activities.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED