HOME HARDLINES/CLERK

About the position

As a member of the Fred Meyer team, you will play a crucial role in creating an outstanding customer experience through exceptional service. Your responsibilities will include establishing and maintaining a safe and clean environment that encourages our customers to return. You will assist the department manager in reaching sales and profit goals established for the department, while also monitoring all established quality assurance standards. Embracing the Customer 1st strategy, you will encourage associates to deliver excellent customer service and role model the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Fred Meyer, based in Portland, Oregon, merged with The Kroger Company in 1998 and proudly serves customers in over 120 stores throughout Oregon, Washington, Idaho, and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams together with a common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter, and we strive to provide the ingredients you need to create your own recipe for success at work and in life. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist the department manager in reaching sales and profit goals.
• Monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Role model and demonstrate the company's core values.

Requirements

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math; counting, addition, and subtraction

Nice-to-haves

• Retail experience
• Second language: speaking, reading and/or writing
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated
• Gain and maintain knowledge of products sold within the department
• Offer product samples to help customers discover new items
• Inform customers of Drug GM and Home specials
• Recommend Drug GM and Home items to customers
• Review 'sell by' dates and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures
• Practice preventive maintenance by inspecting equipment
• Notify management of customer or employee accidents
• Report all safety risks, or issues, and illegal activity

Benefits

• A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay.
• Emotional and financial support with free counseling through the Employee Assistance Program.
• Valuable associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.