Home Furnishings Associate

BROAD RIVER RETAIL•Spokane, WA

4d•$70,000 - $100,000•Onsite

About The Position

Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest-growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry. The Home Furnishing Associate reports directly to the General Manager and is part of the Retail Performance team. In this customer-facing retail sales role, you’ll go beyond selling furniture—you’ll guide customers through creating personalized living spaces and help them find the perfect sleep system to match their lifestyle. We’re looking for motivated, results-driven sales professionals who thrive in a fast-paced environment and are excited by the opportunity to have an uncapped earning potential. If you enjoy building relationships, closing sales, and making a real impact on people’s lives and homes, this is the role for you.

Requirements

Ideal candidate will have experience in high-customer-expectation environments such as sales, hospitality, or retail.
Entrepreneurial mindset with a strong sense of teamwork.
Coachable, self-motivated, and eager to continuously learn and grow.
High-energy, people-focused individual who goes above and beyond to exceed customer expectations.
Professional, positive, resilient, and goal-driven with a strong work ethic.
Detail-oriented with excellent follow-up and follow-through skills.
Strong time-management abilities and thrives in a fast-paced retail sales setting.
Excellent interpersonal and communication skills—both verbal and written.
Comfortable with technology, including basic computer skills and proficiency with iPads or tablets.
Developed problem-solving skills and the ability to focus attention on details.
Ability to build and maintain trusted partnerships with business stakeholders and leadership.
Willingness to work a flexible schedule, including nights and weekends

Responsibilities

Greeting guests upon their arrival in our retail showroom, learning their motivation for their visit, and developing a lasting customer relationship.
Presenting and discussing various home furnishing product options based upon your discovery of your prospective clients, including lifestyle, needs, and goals, during the sales consultation.
Utilizing sales and upselling techniques.
Marketing new sales, special events, and financing options.
Assisting customers in financing, purchasing, delivery, and achieving ultimate satisfaction.
Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development.